Regional Scheduler

Wessex Water Services; Bridgwater; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Combined pension up to 20%

Career progression & professional dev.

25 days holiday (28 with service)

Sell up to 5 holiday days/year

Buy up to 10 holiday days/year

Healthcare package

Life assurance up to 8x salary

Electric car lease via salary sac.

Cashback & discounts (3,000+ retailers

One paid volunteering day/year

Enhanced family leave & pay

Health & wellbeing platform

Mental health support from trained FAs

£1,000 referral fee

Job summary

Wessex Water is seeking a Regional Scheduler for 16 hours per week, primarily Mondays and Tuesdays, with a pro rata salary of £13,312 per annum. The role centres on creating efficient schedules to minimise mileage and fuel use and to provide resilience within the Regional Scheduling team.

You will coordinate with operational staff across disciplines to reduce overdue work, prioritise and raise work requests, schedule planned maintenance, and keep customers updated to meet performance

Qualifications

• Experience in scheduling or coordinating roles is desirable.
• Strong communication and customer service focus.
• Ability to work across multiple IT systems with accuracy.

Responsibilities

• Maximise the efficient use of operational staff time by creating schedules that reduce mileage and fuel expenditure.
• Liaise with operational staff across multiple disciplines to reduce overdue work.
• Raise and prioritise work requests, and schedule planned maintenance activities.
• Provide regular updates to customers to support performance commitments.

Skills

Multitasking

Issue resolution

Customer service

Communication

Tools

Outlook

Excel

Dynamics 365

Teams

Job description

Are you an enthusiastic, motivated individual with the ability to multitask and solve problems? If so, we have a great opportunity for you as a Regional Scheduler.

This role is 16 hours per week, working Mondays and Tuesdays, with a pro rata salary of £13,312 per annum.

What You'll Do

You will be responsible for providing resilience within the Regional Scheduling team. Key responsibilities include maximising the efficient use of operational staff time by creating schedules that reduce mileage and fuel expenditure.

You will liaise with Wessex Water operational staff across multiple disciplines to help reduce overdue work. You will also be required to raise and prioritise work requests, as well as schedule planned maintenance activities.

In addition, you will provide regular updates to our customers to support our performance commitments.

The role requires candidates to engage with multiple IT systems, including Microsoft applications such as Outlook, Excel, Dynamics 365 and Teams, alongside internal software systems.

This role is 16 hours per week, working Mondays and Tuesdays, as part of a job share arrangement. Due to the reactive nature of some of the work, flexibility in working hours may occasionally be required. Our core scheduling team operates between 7:00am and 5:00pm.

What You'll Need

We are looking for a team player with excellent multitasking skills and the ability to effectively resolve issues. Wessex Water prides itself on delivering exceptional customer service, so strong communication skills and a passion for helping customers are essential.

We operate within strict Service Level Agreements, so attention to detail and the ability to follow procedures are fundamental to everything we do. An understanding of Wessex Water's operational business would be advantageous. However, if you have the aptitude and approach to solve problems effectively under pressure, we will provide all the training and support you need to succeed in the role.

What you'll receive

• A combined pension contribution of up to 20%.
• Career progression and professional development opportunities.
• 25 days' holiday rising to 28 with length of service.
• The opportunity to sell up to five days of holiday every year.
• The opportunity to buy up to ten days of holiday each year (subject to conditions).
• A healthcare package that allows you to claim back healthcare costs.
• Life assurance of up to eight times your salary.
• The opportunity to lease a new electric car through salary sacrifice (subject to conditions).
• Cashback and discounts from more than 3,000 retailers.
• One paid volunteering day each year.
• Enhanced family leave and pay arrangements.
• Access to an interactive health and wellbeing platform.
• Support from trained mental health first aiders.
• A £1,000 referral fee if you recommend someone who is successfully recruited by us.

Who we are

YTL UK is part of the international YTL Group based in Kuala Lumpur. The UK companies include:

• Wessex Water - one of the top-performing water and sewerage companies in England and Wales, serving 2.9 million people across the South West
• YTL Developments - a major UK developer currently redeveloping a 450-acre former airfield into an award-winning, exciting mix of houses, apartments, schools, commercial space, restaurants and hotels, to make a truly sustainable new community
• YTL Construction UK - a top 20 UK contractor providing fully integrated services to infrastructure, residential, commercial, industry, energy and environmental sectors
• YTL Live - the development and operation of an entertainment complex that includes a 20,000 capacity arena, conferencing and exhibition space
• plus a number of other retail, environmental and specialist businesses.

Our people tell us that YTL UK is a great place to work, which is why so many of them stay with us! You will have a unique opportunity to develop and progress your career within such a diverse group.

We are passionate about diversity and inclusion - with that in mind, all applicants are welcome. We are delighted to have signed the Armed Forces Covenant and are a Disability Confident Employer.

If you require reasonable adjustments to be made during the recruitment process, please inform a member of our Recruitment team.