Regional Sales Leader: Growth & Customer Experience

Euro Car Parts Ltd.; Bellshill; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

People First

Work-Life Balance

Career Growth

Passion for Excellence

Job summary

LKQ UK and Ireland is seeking an Area Sales Manager to drive sales strategies across the designated region in Scotland. You will align sales and operations to fulfil the customer promise and deliver an exceptional customer experience.

You will lead, coach and develop Sales Team Leaders and Account Managers, manage payroll/headcount as needed, and work with branches to identify growth opportunities while maintaining the highest standards of integrity and collaboration.

Qualifications

• Experience leading a successful sales team.
• Ability to work collaboratively across multiple areas.
• Experience actively managing a customer pipeline/customer growth.
• Strong negotiation and influencing skills for internal and external stakeholders.
• Experience leading change management.
• Demonstrable experience advocating company values.

Responsibilities

• Ensure a cohesive and consistent approach in the execution of sales standards, KPIs, and performance management to achieve the overall business strategy and objectives.
• Take full accountability for the area’s sales and margin performance against set targets.
• Work with the branch, sales and Regional Management teams to identify areas of business growth.
• Manage payroll, headcount and distribution in alignment with controllable sales contribution targets.
• Drive optimal performance through effective utilisation of the Contact Management system and resource planning to meet demand and deliver an exceptional customer experience.
• Oversee development and execution of comprehensive customer journey plans across touchpoints.
• Lead, manage, coach and develop the Sales Team Leaders and Account Managers; conduct regular performance reviews and training.
• Drive collaboration across operations, retail and sales to optimise productivity and customer experience.
• Organise regional and national customer events; some may occur on weekends.
• Foster an equitable, inclusive environment free from discrimination, harassment and bullying.
• Lead the implementation of new processes, systems and standards to drive continuous improvement in the branch network.
• Serve as a role model for LKQ values, guiding and motivating the team.

Skills

Sales leadership

Cross-functional

Pipeline management

Negotiation skills

Change management

Values advocate

Job description

LKQ UK and Ireland is seeking an Area Sales Manager to drive sales strategies across the designated region in Scotland. You will align sales and operations to fulfil the customer promise and deliver an exceptional customer experience.

You will lead, coach and develop Sales Team Leaders and Account Managers, manage payroll/headcount as needed, and work with branches to identify growth opportunities while maintaining the highest standards of integrity and collaboration.