Regional Quality Business Partner

Key Health (Part of KTS Group); York; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a Regional Quality Business Partner to enhance service quality across the North of England. This pivotal role involves conducting quality assessments, collaborating with service managers, and driving improvements through innovative strategies. With a focus on outstanding quality and user involvement, you will play a key role in shaping the future of service delivery. Join a supportive environment that prioritizes professional development and work-life balance, and seize the opportunity to make a meaningful impact in the healthcare sector.

Benefits

Healthcare Scheme

Pension Scheme

Professional Development Opportunities

Supportive Working Environment

Work-Life Balance Focus

Qualifications

• Strong understanding of quality assurance in social care and healthcare.
• Proven experience in managing quality improvement initiatives.

Responsibilities

• Conduct quality oversight and analysis of services in the region.
• Collaborate with service managers to enhance service quality.
• Drive quality improvement through Quality Improvement Plans.

Skills

Quality Assurance Processes

Risk Management

Collaboration with Multi-disciplinary Teams

Written and Verbal Communication

Quality Improvement Initiatives

Knowledge of Relevant Legislation

Education

Professional Qualification in Health & Social Care

Quality Management

Job description

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Direct message the job poster from Key Health (Part of KTS Group)

Divisional Lead - Key Health Recruitment

Job Title: Regional Quality Business Partner

Location: York - Required travel to services in North of England

Reports To: Strategic Quality and Compliance Manager

Job Purpose:

We are looking for a Regional Quality Business Partner to work closely with Regional Managers, providing effective and proactive Quality Assurance (QA) services. This role will focus on driving services towards achieving outstanding quality through assessments, quality review visits, and collaboration with service managers. The Quality Partner will produce reports to highlight areas for improvement, work with operational teams to enhance service quality, and develop systems for continuous improvement, always placing the individual needs of service users at the heart of all changes.

Key Responsibilities:

• Conduct regular quality oversight and analysis of services within your designated region.
• Use a range of methodologies to assess and identify risks, developing priorities and plans to address quality concerns.
• Perform quality assurance visits to all services within the region, identifying learning opportunities and providing early warning information to the relevant governance framework.
• Provide practical guidance to service managers on improving service quality and performance.
• Collaborate with service managers to develop and implement new ways of working to improve quality.
• Gather, evaluate, and analyze data to continuously enhance quality measures.
• Identify risks to statutory requirements and ensure appropriate management of these risks with relevant stakeholders.
• Plan and carry out quality review visits, using collected data and service intelligence to inform areas of focus.
• Act as a critical friend to service managers, fostering a productive relationship and helping them achieve the highest standards.
• Drive quality improvement through the use of Quality Improvement Plans.
• Ensure service users’ involvement in quality improvement processes and ensure their voices shape the services provided.
• Contribute to policy reviews and recommend necessary updates.
• Provide advice on relevant legislation and best practices to service managers.
• Lead and support investigations as required by complaints or whistleblowing procedures.
• Occasionally work outside office hours (evenings and weekends) to review service quality.

Personal Development and Training:

• Stay informed about best practices in social care and leadership, ensuring that innovation is promoted and poor practices are challenged.
• Participate in regular support and supervision sessions from line management.
• Take part in professional development opportunities, including conferences and training, to maintain and improve expertise in the role.

Required Skills and Experience:

• Strong understanding of quality assurance processes, especially within the social care and healthcare sectors.
• Ability to assess and monitor service quality, with a focus on risk management and continuous improvement.
• Experience in collaborating with multi-disciplinary teams and working with senior managers to drive improvements.
• Excellent written and verbal communication skills, with the ability to produce clear, actionable reports.
• Proven experience in managing and leading quality improvement initiatives.
• Knowledge of relevant legislation and frameworks in social care and healthcare.
• A professional qualification in a relevant field (e.g., Health & Social Care, Quality Management).
• Ability to travel within the region as required by the role.
• Competitive salary with opportunities for progression.
• Access to professional development and training opportunities.
• A supportive working environment with a focus on well-being and work-life balance.
• Access to employee benefits, including healthcare and pension schemes.
• Opportunities for career development and growth within the organization.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, General Business, and Supply Chain

• Industries

  Hospitals and Health Care

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