Regional Property Manager

TN United Kingdom; Felixstowe; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Regional Manager to join their dynamic Property Management team. This role offers the opportunity to lead a dedicated team, drive profitability, and develop strong relationships with clients and local communities. With a focus on career growth and professional development, the company provides a supportive environment where your contributions will be valued. If you have a passion for excellence in the property sector and possess the skills to empower teams and enhance customer experiences, this could be the perfect opportunity for you.

Benefits

Opportunities for career growth

Market-leading training

Supportive team environment

Competitive salary and commission

Quarterly and annual awards

Salary sacrifice pension scheme

Generous holiday allowance

Qualifications

• Proven experience in managing multi-branch locations.
• Strong organizational and time management skills.

Responsibilities

• Achieve profitability targets by collaborating with the Regional Lettings Director.
• Lead and motivate staff to deliver excellent customer service.

Skills

Organizational Skills

Team Leadership

Property Management

Legislative Knowledge

Communication Skills

Education

5+ years in Property Management

2+ years as Head of Property Management

Job description

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LRG is an award-winning national property company experiencing exciting growth. We offer tailored training and development programs at all levels. With over 300 branches across England and Wales, we are known for excellence and delivering outstanding customer experiences. Our culture emphasizes investment in people, providing opportunities for driven individuals to achieve their career goals within the company.

Job Summary and Key Responsibilities

Reporting to the Director of Property Management, LRG seeks a new Regional Manager within Property Management to join our East Anglia Region. The ideal candidate will currently be a Head of Property Management with experience managing multi-branch locations and a large portfolio.

Key Responsibilities:

• Achieve profitability targets by working closely with the Regional Lettings Director.
• Empower teams to exceed targets, maintain communication with Heads of Centres and Managers through 1-to-1s and meetings.
• Collaborate with regional teams to ensure customer retention and advocacy.
• Establish and implement measurable KPIs.
• Develop the business by maximizing opportunities with landlords, and engaging with local networks and communities.
• Facilitate the integration of new products and services with the Regional Lettings Director.
• Lead and motivate staff to uphold core values and deliver excellent customer service.
• Monitor and improve customer experience through quality control strategies.
• Identify and develop talent, providing coaching and training for staff retention and growth.
• Create operational efficiencies and manage costs without compromising service quality.
• Manage schedules, deadlines, and ensure effective communication through meetings and reporting.
• Ensure compliance with company policies and relevant legislation.
• Empower staff to resolve complaints and escalate when necessary, managing associated costs with approval from the Regional Lettings Director.

What We Are Looking For:

• Professional telephone manner
• Strong organizational, time management, and attention to detail skills
• Experience leading a team
• Proven experience in the Property Industry
• Up-to-date legislative knowledge
• Minimum 5 years of Property Management experience
• At least 2 years as Head of Property Management
• Full UK Driving License

What We Offer:

• Opportunities for career growth within the company
• Market-leading training and professional development
• Supportive team environment
• Competitive salary and commission
• Quarterly and annual awards
• Salary sacrifice pension scheme
• Generous holiday allowance, increasing with service, with options to purchase additional days

LRG is an equal opportunities employer and encourages candidates from all backgrounds to apply. We look forward to welcoming a dedicated individual who shares our commitment to excellence in the real estate industry.

LRG does not engage recruitment agencies for hiring. All openings are managed by our internal team. Unsolicited CVs or referrals from agencies will not be considered.