Regional Planner

Mitie Cleaning & Hygiene Services; Birmingham; On-site; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Flexible holidays

MiDeals discounts

Cycle-to-work

Life cover

Job summary

Mitie Cleaning & Hygiene Services is seeking a Regional Planner / Scheduler in Birmingham to coordinate and plan workloads for field-based engineers. The role focuses on efficient service delivery across client accounts, with a 40-hour work week.

You will book work in advance, coordinate subcontractors, and monitor KPIs to meet targets while maintaining accurate records and timely scheduling of emergency and one-off work.

Qualifications

• Experience in planning, scheduling, or logistics, ideally in facilities management or water treatment.
• Strong communication and organisational skills; ability to prioritise and manage multiple workloads.
• Proficiency with Microsoft Excel and Word; commercially focused and team-oriented approach.

Responsibilities

• Plan and schedule planned preventative maintenance (PPM) and reactive works with engineer diaries.
• Liaise with clients to book work in advance and capture all necessary job information.
• Coordinate subcontractors, raise purchase orders, and organise resources.
• Monitor planning performance, including KPIs, revenue tracking, and return visits.
• Maintain accurate records, order parts, and schedule emergency and one-off works within agreed timeframes.

Skills

Planning & scheduling

Communication

IT literacy

Tools

Microsoft Excel

Microsoft Word

Job description

Better places, thriving communities.

Join Mitie – the future of high performing places.

ROLE: Regional Planner / Scheduler

HOURS: 40 hours per week

LOCATION: Birmingham, B37 7ES

SALARY: £28,053

At Marlowe Environmental Services - Part of Mitie Company, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

We're looking for a Planner / Scheduler who will coordinate and plan workloads for field-based engineers, ensuring efficient service delivery and excellent customer service across all client accounts.

Role Responsibilities

• Plan and schedule planned preventative maintenance (PPM) and reactive works in line with company KPIs, ensuring efficient use of engineer diaries
• Liaise with clients to book work in advance, ensuring all necessary job information is captured and communicated accurately
• Coordinate subcontractors where required, including raising purchase orders and organising resources
• Monitor planning performance, including KPIs, revenue tracking, and return visits, ensuring targets are consistently met
• Maintain accurate records, order parts where required, and ensure emergency and one-off works are scheduled within agreed timeframes

Required Qualifications

• Previous experience in a planning, scheduling, or logistics-based role, ideally within facilities management or water treatment
• Strong communication and organisational skills, with the ability to prioritise tasks and manage multiple workloads effectively
• Good IT skills, including Microsoft Excel and Word, with a commercially focused and team-oriented approach

We are an accredited Real Living Wage Employer. This means every role at Mitie is paid at or above the independently calculated Real Living Wage, reflecting our commitment to fair pay and responsible employment.

Our market-leading offering provides you with benefits that suit your lifestyle.

• We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
• We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.
• Salary Finance also offers competitive loans.
• When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year.
• You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available.
• We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
• We award our employees with Mitie Stars as recognition for their hard work.
• There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
• Our success is a direct result of the experience and quality of our people.
• Progressing your career is therefore a top priority for us.
• We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Priyanka Deokar at [e-mail].

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Together our diversity makes us stronger.

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