Regional Operations Manager

Impact Food Group; West Malling; On-site; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Car Allowance

Healthcare

Life Assurance

Company Pension

Annual Leave

Job summary

Impact Food Group is seeking a Regional Operations Manager to oversee multiple school kitchens across Kent, South East London and East Sussex. This field-based role requires travel between sites, leading multi-site teams, and delivering outstanding food, service and operational standards.

You will manage budgets, build client relationships, recruit and coach Chef Managers, and present data on portfolio performance.

Qualifications

• Experience as an Area Manager or Operations Manager in contract or retail catering.
• Managing at least 8 sites across a portfolio.
• Strong leadership and people management skills.

Responsibilities

• Lead, motivate, and develop multi-site teams to deliver outstanding results.
• Build relationships with clients, suppliers and stakeholders.
• Monitor and improve operational performance across the portfolio.

Skills

Multi-site management

Stakeholder communication

People management

Organisational skills

Budgeting

Office tools

Tools

Excel

PowerPoint

Job description

Impact Food Group (IFG)is one of England’s fastest-growing school food providers,serving aroundone million students every dayacross more than1,500 schools.We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.

Our brands includeInnovate, Cucina, Chapter One (Independent Schools), Hutchison,and Dolce, reflecting our breadth of experience and reach across the school catering sector.

We’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.

About the role

Job Title: Regional Operations Manager

Location: Kent, South East London and East Sussex

Working Days: Monday to Friday

Shifts & Working hours: 45 hours per week

Working Weeks: 52 weeks per year

Pay Details: from £50,000 up to £52,500 per annum

What You’ll Do:

We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:

• Lead, motivate, and develop your teams to deliver outstanding results
• Build strong relationships with clients, suppliers, and stakeholders
• Monitor and improve operational performance across your portfolio
• Ensure food quality, hygiene, and compliance standards are consistently met
• Manage financial performance, including budgets, commercial and fixed-price contracts
• Support Chef Managers with recruitment, HR, and day-to-day operations
• Present data, reports, and insights to demonstrate operational success

Who We’re Looking For

You’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:

• Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
• A proven track record of leading multi-site teams, with strong people management skills
• Confidence communicating with everyone—from kitchen teams to senior stakeholders
• Excellent organisational skills and the ability to prioritise effectively
• Strong proficiency with Office tools, spreadsheets, and presentations
• A passion for fresh, contemporary food and delivering outstanding service

We’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.

What’s in It For You

We don’t just offer a job, we offer a career you can be proud of:

• Salary: £50,000 - £52,500plus Car Allowance (£5,760)
• 25 days paid annual leave plus bank holidays
• Life assurance and company pension
• Healthcare
• Access to our online learning and development platform
• Employee wellbeing programme
• Salary sacrifice electric car scheme
• IFG Rewards high-street discounts
• Annual Summer Party with company awards

If you’re ready to lead high-performing teams, make a real impact, and take your career to the next level, we’d love to hear from you!

Please note: An interview and assessment will be part of the recruitment process.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are requiredtoundergo an enhancedDBS disclosure and children’s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.