Regional Operations Manager

Impact Food Group; Hanwell; On-site; GBP 50,000 - 53,000; Full time

Benefits offered by this job

Car allowance

25 days annual leave + bank holidays

Life assurance

Company pension

Healthcare

Access to learning platform

Employee wellbeing programme

Salary sacrifice electric car

Job summary

Impact Food Group (IFG) is seeking an experienced Regional Operations Manager to oversee a portfolio of school kitchens across West London, travelling between sites to ensure top-quality food, service and standards. You will lead multi-site teams, build strong relationships with clients, suppliers and stakeholders, and monitor operational performance including budgets and contracts.

Working days are Monday to Friday, with 45 hours per week; salary is from £50,000 to £52,500 per annum plus a car

Qualifications

• Experience as an Area Manager or Operations Manager in contract or retail catering.
• Experience managing at least 8 sites.
• Proven multi-site leadership and people management.
• Strong communication with kitchen teams and senior stakeholders.
• Excellent organisation and ability to prioritise.

Responsibilities

• Lead, motivate, and develop teams to deliver outstanding results.
• Build relationships with clients, suppliers, and stakeholders.
• Monitor and improve operational performance across portfolio.
• Ensure food quality, hygiene, and compliance standards are met.
• Manage financial performance, including budgets and contracts.
• Support Chef Managers with recruitment, HR, and day-to-day operations.
• Present data, reports, and insights to demonstrate success.

Skills

People management

Multi-site leadership

Stakeholder communication

Organisational skills

Tools

Excel

PowerPoint

Office tools

Job description

Impact Food Group (IFG)is one of England’s fastest-growing school food providers,serving aroundone million students every dayacross more than1,500 schools.We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.

Our brands includeInnovate, Cucina, Chapter One (Independent Schools), Hutchison,and Dolce, reflecting our breadth of experience and reach across the school catering sector.

We’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.

About the role

Job Title: Regional Operations Manager

Location: West London - Ealing, Hounslow, Riuslip, Uxbridge and surrounding areas

Working Days: Monday to Friday

Shifts & Working hours: 45 hours per week

Working Weeks: 52 weeks per year

Pay Details: from £50,000 upto £52,500 per annum

What You’ll Do:

We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:

• Lead, motivate, and develop your teams to deliver outstanding results
• Build strong relationships with clients, suppliers, and stakeholders
• Monitor and improve operational performance across your portfolio
• Ensure food quality, hygiene, and compliance standards are consistently met
• Manage financial performance, including budgets, commercial and fixed-price contracts
• Support Chef Managers with recruitment, HR, and day-to-day operations
• Present data, reports, and insights to demonstrate operational success

Who We’re Looking For

You’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:

• Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
• A proven track record of leading multi-site teams, with strong people management skills
• Confidence communicating with everyone—from kitchen teams to senior stakeholders
• Excellent organisational skills and the ability to prioritise effectively
• Strong proficiency with Office tools, spreadsheets, and presentations
• A passion for fresh, contemporary food and delivering outstanding service

We’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.

What’s in It For You

We don’t just offer a job, we offer a career you can be proud of:

• Salary:from £50,000 upto £52,500 plus Car Allowance (£5,760)
• 25 days paid annual leave plus bank holidays
• Life assurance and company pension
• Healthcare
• Access to our online learning and development platform
• Employee wellbeing programme
• Salary sacrifice electric car scheme
• IFG Rewards high-street discounts
• Annual Summer Party with company awards

Please note: An interview and assessment will be part of the recruitment process.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are requiredtoundergo an enhancedDBS disclosure and children’s barred list check, which IFG will pay for.

We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.