Regional Operations Manager

Impact Food Group; Broxmore Park; On-site; GBP 47,000 - 58,000; Full time

Benefits offered by this job

Car allowance

Healthcare

Pension

Learning platform

Wellbeing programme

Discounts

Electric car salary sacrifice

Annual party

Job summary

Impact Food Group is expanding its school catering operations and seeks an experienced Operations Manager to lead a team of Area Managers across a portfolio of school sites. You will drive standards in food quality, service and operational performance while travelling between sites.

We require a hands-on, results-driven leader with strong communication skills, IT literacy, and a full UK driving licence. Experience in multi-site school environments is essential.

Qualifications

• Proven track record of managing teams across multiple sites.
• Experience in managing schools or multi-site school catering operations.
• Strong communication and IT literacy; valid UK driving licence.

Responsibilities

• Oversee Area Managers across a portfolio of school contracts within the nominated area.
• Ensure all sites operate to Dolce standards, meet financial targets and client expectations.
• Inspire and develop Area Managers, maintain effective communication, and conduct quality audits.

Skills

People management

Multi-site management

School catering

Communication skills

Driving license

IT literacy

Job description

We're growing fast, and we're looking for an experienced Operations Manager to oversee a team of Area Mangers that manage a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you'll need to be prepared to travel between sites., We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you'll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:

• Accountability for your Area Managers portfolios of multi-client, multi-site contracts across the nominated area.
• Responsible for ensuring all schools within your region are operating within Dolce standards and performing well.
• Ensure that all financial targets are achieved, a high quality operation is maintained, and client satisfaction constantly exceeds expectations.
• To inspire and support the Area Managers reporting into this role to deliver a first class service and develop employee satisfaction levels.
• Ensure constructive and effective communication between Dolce and all schools at all times.
• Ensure the completion of regular quality audits and kitchen checks as directed by Dolce protocols.
• Ensure that all Area Managers have full knowledge of the menu regarding ingredients, cooking methods and correct portion sizes and can communicate this to all staff within their kitchens.
• Reporting to the Regional Operations Director.

You're a hands-on, results-driven manager who thrives in a fast-paced environment. You'll have:

In order to succeed, you will be able to demonstrate a proven track record of managing others within Management, and will have experience within a similar role and environment. Multi site experience and experience in managing schools is a must. You will have excellent communication skills, be IT literate and must possess a full UK driving license. having recognised catering and food hygiene qualifications is a bonus but not required. We're looking for someone who leads by example, motivates teams, and genuinely cares about people and food.

Impact Food Group (IFG) is one of England's fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.

• Salary: £52,500 plus Car Allowance (£5,760)
• 25 days paid annual leave plus bank holidays
• Life assurance and company pension
• Healthcare
• Access to our online learning and development platform
• Employee wellbeing programme
• Salary sacrifice electric car scheme
• IFG Rewards high-street discounts
• Annual Summer Party with company awards

An interview and assessment will be part of the recruitment process. IFG are committed to safeguarding children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children's barred list check, which IFG will pay for.