Operations Manager

Impact Food Group; Newcastle upon Tyne; À distance; GBP 47 000 - 58 000; Plein temps

Avantages offerts par ce poste

Life assurance

Company pension

Healthcare

Learning platform

Wellbeing programme

Car allowance

Discounts

Annual Summer Party

Résumé du poste

Impact Food Group (IFG) is seeking an experienced Operations Manager to oversee a portfolio of school catering sites. This field-based role requires travel between sites across the Newcastle upon Tyne surrounding area and delivers high-quality food, service and operations.

You will lead multi-site teams, manage budgets and contracts, ensure food safety and compliance, recruit and support Chef Managers, and present performance data to stakeholders.

Qualifications

• Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites.
• Proven track record of leading multi-site teams and delivering results.
• Strong communication with kitchen teams, clients and senior stakeholders.

Responsabilités

• Lead, motivate, and develop teams to deliver outstanding results.
• Build relationships with clients, suppliers, and stakeholders.
• Monitor and improve operational performance across the portfolio.
• Ensure food quality, hygiene, and compliance standards are met.
• Manage budgets and contracts (including fixed-price arrangements).
• Support Chef Managers with HR, recruitment, and day-to-day operations.
• Present data, reports, and insights to demonstrate success.

Connaissances

Multi-site leadership

People management

Budget & contract management

Field-based leadership

Data and reporting

Outils

Office suite

Description du poste

Impact Food Group (IFG)is one of England’s fastest-growing school food providers,serving aroundone million students every dayacross more than1,500 schools.We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment.

Our brands includeInnovate, Cucina, Chapter One (Independent Schools), Hutchison,and Dolce, reflecting our breadth of experience and reach across the school catering sector.

We’re growing fast, and we’re looking for an experienced Operations Manager to oversee a portfolio of schools, supporting our teams and ensuring exceptional food, service, and operational standards. This is a field-based role, so you’ll need to be prepared to travel between sites.

About the role

Job Title: Operations Manager

Location: Newcastle upon TYne surrounding Area

Working hours: 45 hours per week

Working Weeks: 52 weeks per year(25 days holiday)

Pay Details: £52,500 per Annum

What You’ll Do:

We are looking for a self-motivated, resilient, and highly organised multi-site Operations Manager with a background in high-quality food catering services. As an Operations Manager, you’ll be the driving force behind multiple school kitchens, ensuring every site runs smoothly:

• Lead, motivate, and develop your teams to deliver outstanding results
• Build strong relationships with clients, suppliers, and stakeholders
• Monitor and improve operational performance across your portfolio
• Ensure food quality, hygiene, and compliance standards are consistently met
• Manage financial performance, including budgets, commercial and fixed-price contracts
• Support Chef Managers with recruitment, HR, and day-to-day operations
• Present data, reports, and insights to demonstrate operational success

Who We’re Looking For

You’re a hands-on, results-driven manager who thrives in a fast-paced environment. You’ll have:

• Experience as an Area Manager or Operations Manager in contract or retail catering, managing at least 8 sites
• A proven track record of leading multi-site teams, with strong people management skills
• Confidence communicating with everyone—from kitchen teams to senior stakeholders
• Excellent organisational skills and the ability to prioritise effectively
• Strong proficiency with Office tools, spreadsheets, and presentations
• A passion for fresh, contemporary food and delivering outstanding service

We’re looking for someone who leads by example, motivates teams, and genuinely cares about people and food.

What’s in It For You

We don’t just offer a job, we offer a career you can be proud of:

• Salary: £52,500 plus Car Allowance (£5,760)
• 25 days paid annual leave plus bank holidays
• Life assurance and company pension
• Healthcare
• Access to our online learning and development platform
• Employee wellbeing programme
• Salary sacrifice electric car scheme
• IFG Rewards high-street discounts
• Annual Summer Party with company awards

If you’re ready to lead high-performing teams, make a real impact, and take your career to the next level, we’d love to hear from you!

Please note: An interview and assessment will be part of the recruitment process.

IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are requiredtoundergo an enhancedDBS disclosure and children’s barred list check, which IFG will pay for.
We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.