Regional Operations Manager

Diamond Skin Care Ltd; Norwich; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading dermatology company in Norwich is seeking a full-time Regional Operations Manager to oversee operations across multiple sites. The role involves managing staff, ensuring compliance with company policies, and developing strategies for operational efficiency. The ideal candidate will have extensive experience in operations and logistics management within the healthcare industry, ensuring a rewarding career opportunity.

Benefits

25 days annual leave plus bank holidays

Salary sacrifice car scheme

Pool company car for site visits

Discounted DSC services for employees and family members

Qualifications

• Experience in Operations Management, Logistics, and Staff Supervision required.
• Candidates should possess strong customer service and strategic planning skills.
• Leadership and organizational abilities are essential for success in the role.

Responsibilities

• Oversee daily operations across 4-6 sites and ensure compliance.
• Develop strategies to optimize operational efficiency and coordinate logistics.
• Handle customer service issues and monitor performance metrics.

Skills

Operations Management

Logistics

Staff Supervision

Performance Metrics Monitoring

Customer Service

Client Relationship Management

Strategic Planning

Organizational Skills

Leadership Skills

Education

CQC Manager Experience

Experience in Healthcare or Dermatology

Job description

1 week ago Be among the first 25 applicants

Diamond Skin Care is multi award winning dermatology company connecting patients with the best dermatology technologies, treatments, and experts efficiently. Operating in Norfolk since 2013 the company now runs clinic centres in Norwich, Colchester, Doncaster and Sutton Coldfield. Diamond Skin Care aims to expand its excellence in dermatology services across the UK, ensuring a world class experience for patients and fulfilling and rewarding careers for our team members.

Role Description

This is a full-time, on-site role for a Regional Operations Manager based in Norwich. The Regional Operations Manager will oversee daily operational functions across 4-6 sites with support from and line management responsibility for administrative staff at each centre. The post holder will ensure compliance with company policies, and develop strategies to optimize operational efficiency. Responsibilities include coordinating logistics, monitoring performance metrics, handling customer service issues, and collaborating with other departments heads to achieve business objectives. Specifically, these objectives relate to the opening of 2-3 centres per annum.

A job description is available on application. This role would suit a dynamic individual able to build and maintain relationships with team members with a good understanding of process details.

Salary and Benefits

25 days annual leave plus bank holidays

Salary sacrifice car scheme

Pool company car for site visits

Discounted DSC services for employees and family members

Qualifications

• Operations Management, Logistics, and Staff Supervision experience
• Proficiency in Performance Metrics Monitoring and Compliance
• Customer Service and Client Relationship Management skills
• Strategic Planning and Optimization skills
• Excellent organizational and leadership skills
• Ability to work on-site in Norwich, Norfolk
• Experience in the healthcare or dermatology industry is a plus
• Experience as a CQC manager is a plus (Salary Negotiable)

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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