Regional Operations Director | Luxury Elderly Care Homes

Compass Associates; West Midlands; On-site; GBP 81,000 - 99,000; Full time

Benefits offered by this job

£5,000 car allowance

Mileage reimbursement

Discretionary bonus

33 days’ annual leave incl. bank hols

NEST pension

Job summary

Compass Associates is seeking a Regional Operations Director to oversee seven luxury elderly care homes across the Midlands and North Midlands. You will lead seven sites, ensure high-quality care, regulatory compliance, and strong operational performance while supporting Home Managers and expanding services.

The role requires hands-on leadership, travel across the portfolio, and a track record of delivering improvements in occupancy and finances.

Qualifications

• Senior regional operations leadership experience in elderly care.
• Strong knowledge of CQC requirements, governance, and audits.
• Proven ability to improve occupancy and financial performance while maintaining high care standards.

Responsibilities

• Provide visible, hands-on leadership across seven residential, dementia and nursing homes.
• Coach Home Managers, develop deputies and senior staff for leadership roles.
• Maintain high standards of person-centred care and CQC compliance through audits and improvement plans.
• Oversee occupancy, financial performance and workforce planning with residents' needs at the centre.
• Support newer homes and services expanding care provisions and assist in acquisitions.
• Build strong relationships with residents, families, staff and external stakeholders.
• Collaborate with senior leadership on future developments and potential acquisitions.

Skills

Leadership

Multi-site management

CQC knowledge

Governance

Financial performance

Occupancy improvement

Team development

Stakeholder relations

Job description

Compass Associates is seeking a Regional Operations Director to oversee seven luxury elderly care homes across the Midlands and North Midlands. You will lead seven sites, ensure high-quality care, regulatory compliance, and strong operational performance while supporting Home Managers and expanding services.

The role requires hands-on leadership, travel across the portfolio, and a track record of delivering improvements in occupancy and finances.