Regional Member Engagement Lead

WMJobs; Birmingham; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Local Government Pension Scheme

28 days annual leave

EV car benefit scheme

Healthcare plans

Discounted gym membership

Job summary

WMCA is seeking a Member Engagement Executive to join our fast-paced team in Birmingham. You’ll support briefing and engagement with senior councillors and executives, coordinate political engagement, and help strengthen relationships across authorities.

You will analyse stakeholder feedback, manage communications, and ensure consistency with WMCA branding. This role requires strong organisational skills and discretion in a public-sector context.

Qualifications

• Experience engaging with diverse stakeholders in a political/public sector setting.
• Strong communication, presentation and written briefing skills.
• Ability to analyse stakeholder feedback and present insights clearly.
• Discretion and confidentiality when handling sensitive information.

Responsibilities

• Support briefing and engagement for Constituent Authority Leaders and Chief Executives.
• Coordinate political engagement related to WMCA Board decisions and priorities.
• Support relationship management through the Near Neighbours programme and partner authorities.
• Build relationships with councillors and act as an WMCA ambassador for collaboration and engagement.
• Collaborate with WMCA teams to collate information and coordinate responses to councillors and external stakeholders.
• Coordinate member communications, briefings, visits and engagement activity.
• Lead member-facing communications, including the monthly Members’ Round-Up.
• Organise all-councillor webinars and briefings; support induction and training activities.
• Prepare briefing materials for senior leaders ahead of local authority engagements.
• Use CRM and PowerBI for accurate records, analysis and continuous improvement.
• Evaluate engagement performance and feed feedback into strategy and service design.
• Ensure consistency of tone and branding across communications.

Skills

Stakeholder management

Communication

Coordination

Discretion & confidentiality

Organisational skills

Education

Degree-level education or equivalent experience

Tools

CRM

PowerBI

Job description

WMCA is seeking a Member Engagement Executive to join our fast-paced team in Birmingham. You’ll support briefing and engagement with senior councillors and executives, coordinate political engagement, and help strengthen relationships across authorities.

You will analyse stakeholder feedback, manage communications, and ensure consistency with WMCA branding. This role requires strong organisational skills and discretion in a public-sector context.