Regional Manager - Midlands and South

Accord Mortgages Limited; Peterborough; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Holiday allowance

Discretionary bonus

Pension scheme

Private healthcare

Employee discounts

Job summary

Accord Mortgages Limited seeks an experienced intermediary leader to join the Accord Sales Team as Regional Sales Manager. You will lead telephony and field development managers, executing strategy for the Intermediary business while embedding Inclusion & Diversity across operations.

Reporting to senior management, you will develop multi-year business plans, build strong relationships with large national and regional accounts, and drive lending quality, service targets and compliance through

Qualifications

• Proven leadership in intermediary mortgage sales and regional/national accounts management.
• Strong communication and presentation skills with executives (CEO, CFO, owners).
• Understanding of proposition development and risk in mortgage distributions.
• Ability to foster and manage relationships with intermediaries and internal teams.
• Excellent knowledge of lending products, criteria, systems and regulatory procedures.

Responsibilities

• Lead a team of telephony and field development managers to execute strategy for the Intermediary business.
• Ensure lending quality, service targets, and compliance with policies and governance.
• Develop short, medium, and long-term business plans to meet mortgage goals.
• Collaborate with Underwriting and other teams to support sales and operations.
• Partner with departments to deliver a top-tier customer experience with empathy and trust.
• Lead inclusion & diversity initiatives across the group and its operations.

Skills

Leadership

Mortgage sales

Stakeholder management

Inclusion & diversity

Digital literacy

Tools

CRM systems

Job description

An exciting opportunity has arisen for an experienced intermediary leader to join our highly successful and evolving Accord Sales Team!

About the role

As a Regional Sales Manager, you will lead a team of telephony and field-based development managers, executing the strategy for the Accord Intermediary business while supporting the broader mortgage distribution division. Additionally, you will lead the implementation of Accord’s Inclusion & Diversity strategy, ensuring these principles are embedded in business operations.

Other responsibilities include:

• Coaching and developing the team, ensuring that lending quality and service objectives are achieved and support all direct reports to build and continue strong effective long-term relationships with intermediaries and internal colleagues.
• Understanding the strategic direction of Intermediary Distribution and its regional impact.
• Developing comprehensive business plans (short, medium, and long term) to meet mortgage goals and enhance skills.
• Ensuring the business development team supports sales and operations to achieve lending, quality, and service targets, collaborating with Underwriting and other teams.
• Partner with all departments to deliver a top-tier customer experience based on simplicity, empathy, and trust.
• Support the retail broker program, retail sales network, and other cross-functional areas.
• Act as the first line of defence to ensure compliance with Accord’s terms, policies, governance framework, and inclusion & diversity charter.
• Lead the Future Skills development of your team to achieve our current and future goals.

Please Note: This role covers the Midlands and South (excluding London & South East), and includes a company car allowance.

About you

We are seeking an experienced leader with a deep understanding of inclusive leadership within the intermediary industry. In addition, you will also have:

• Previous experience in mortgage sales including successful management of large national/regional accounts – ideally in the intermediary sector
• Sales, negotiation and presentation skills to senior levels i.e. CEO, CFO & Business Owners
• Excellent communication and interpersonal skills internal and external with the ability to work effectively with senior stakeholders.
• Understanding of proposition development and risk
• Proven ability to foster and manage relationships effectively.
• Excellent knowledge of lending products, criteria, systems and regulatory procedures and of the wider market developments, including competitor activity.
• The ability to demonstrate high proficiency in digital literacy.

About Us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility –

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development.

We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

• Holiday. You’ll get 28 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
• Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
• Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
• Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
• My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,