Regional IT Program Manager - PMO, KPIs & Governance

Amazon; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Amazon UK Services Ltd. is seeking a Sr. IT Program Manager of regional governance within the Ops Tech Solutions Deployment organization. You will own the regional PMO, define strategy, and drive governance across UK, EU and Middle East, aligning project delivery with Amazon's operations.

You will establish KPIs, forecast resources and budgets, maintain SOPs, and collaborate with cross-functional teams and senior leadership to improve performance and efficiency.

Qualifications

• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience in program or project management.
• Bachelor's degree.
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment.
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams.

Responsibilities

• Be the regional representative on Global PMO initiatives, supporting the execution in EU, UK and Middle East.
• Define and measure our project and program performance KPIs.
• Own forecasting mechanisms and actual reporting for program resources and budgets.
• Support the creation and and maintenance of regional governance mechanisms and policies.
• Maintaining program management standard operating procedures.
• Support enhancement definition and user testing of our program management tools.

Skills

Data-driven decision making

Program strategy

End-to-end delivery

Stakeholder communication

Agile environment

Leadership communication

Education

Bachelor's degree

Job description

Amazon UK Services Ltd. is seeking a Sr. IT Program Manager of regional governance within the Ops Tech Solutions Deployment organization. You will own the regional PMO, define strategy, and drive governance across UK, EU and Middle East, aligning project delivery with Amazon's operations.

You will establish KPIs, forecast resources and budgets, maintain SOPs, and collaborate with cross-functional teams and senior leadership to improve performance and efficiency.