Fire & Security Service Technician - Critical Maintenance & On-Call

Dalkia; Glasgow; On-site; GBP 32,000 - 42,000; Full time

Job summary

Dalkia in the United Kingdom is seeking a skilled Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role you will deliver Planned Preventative Maintenance (PPM), reactive maintenance, and emergency support across a range of Fire & Security Systems to ensure compliance, safety and system reliability at client sites.

Responsibilities include fault diagnosis and repairs on fire alarms, CCTV (IP & analogue), access control and intruder systems; ensuring

Qualifications

• Recognised Fire & Security Apprenticeship or equivalent experience.
• Health & Safety training (e.g. Manual Handling, Working at Height).
• Strong experience in fire alarm systems with supporting certifications.
• IP and analogue CCTV system experience.
• Current ECS card with Chapter 8 awareness.
• IPAF trained.
• GCSEs in Maths and English.

Responsibilities

• Carry out routine PPM in line with scheduled tasks and industry standards.
• Respond effectively to reactive maintenance calls, breakdowns, and emergency situations.
• Perform fault diagnosis and repairs on a range of fire alarm, CCTV (IP & analogue), access control, and intruder alarm systems.
• Ensure compliance with all relevant Health and Safety legislation and company procedures.
• Complete detailed and accurate job documentation, reports, and asset records.
• Coordinate with subcontractors and suppliers for specialist system support and installations.
• Support and liaise with clients, ensuring a high level of customer satisfaction.
• Take part in an on-call rota for emergency response, as required.
• Identify opportunities for system upgrades, replacements, or improvements.
• Assist other trade teams on-site when required.
• Work proactively to support continuous service improvement and contract growth.

Skills

Teamwork

Communication

Planning & Organisation

Commercial Awareness

Risk Awareness

Customer Focus

Adaptability

Self-Motivation

Drive for Excellence

Education

Fire & Security Apprenticeship or equivalent experience

GCSEs in Maths and English

Job description

Dalkia in the United Kingdom is seeking a skilled Fire & Security Service Engineer to join our growing Fire & Security Service teams. In this role you will deliver Planned Preventative Maintenance (PPM), reactive maintenance, and emergency support across a range of Fire & Security Systems to ensure compliance, safety and system reliability at client sites.

Responsibilities include fault diagnosis and repairs on fire alarms, CCTV (IP & analogue), access control and intruder systems; ensuring