Regional Field Operations Manager - Clean & Service

Miller’s Recruitment; Ovingdean; On-site; GBP 42,000 - 61,000; Full time

Benefits offered by this job

Company Pension

24 days holiday + bank holidays

City & Guilds accredited training

Job summary

Miller’s Vanguard is seeking a National Field Operations Manager to lead and develop a team of Clean & Service Engineers across Reading, Birmingham and beyond. The role prioritises safety, efficiency, and profitability of cleaning, servicing and PPM activities on premium client sites.

You will drive productivity, coach teams, manage budgets and forge strong client relationships while upholding strict health and safety standards and using our service management tools and MS Office daily.

Qualifications

• Experience managing field-based technicians.
• Full clean driving license.
• Willing to travel 2–3 days per week.
• Strong leadership with disciplinary experience.
• Knowledge of KPI/SLA delivery.
• Budgeting and cost control experience.
• Solid occupational health, safety and compliance knowledge.
• Proficient in service management systems/CRMs and MS Office.

Responsibilities

• Manage, coach, and develop field engineers including 1-to-1s and reviews.
• Oversee daily field operations and scheduling to maximise utilisation and ensure PPM standards.
• Champion a zero-harm safety culture through RAMS, inspections, and incident investigations.
• Serve as the operational contact for stakeholders; participate in service reviews and escalations.
• Monitor labour use, travel costs, and overtime; identify out-of-scope commercial opportunities to drive revenue.

Skills

Leadership

Field management

Budgeting

HSE compliance

CRM proficiency

MS Office

Tools

Service Management Systems/CRMs

Microsoft Office

Job description

Miller’s Vanguard is seeking a National Field Operations Manager to lead and develop a team of Clean & Service Engineers across Reading, Birmingham and beyond. The role prioritises safety, efficiency, and profitability of cleaning, servicing and PPM activities on premium client sites.

You will drive productivity, coach teams, manage budgets and forge strong client relationships while upholding strict health and safety standards and using our service management tools and MS Office daily.