Regional Facilities Manager - South

MATALAN; West Kirby; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

20% staff discount

Thrive Recognition Scheme

Wellbeing support

Life Assurance

Retail Rewards platform

Pension Scheme

Career development

Additional role-specific benefits

Job summary

Matalan is seeking a Regional Facilities Manager to oversee stores across the Central region with a field-based role spanning the South UK. You will ensure stores stay safe, compliant and well-maintained while driving long-term asset planning and cost-effective facilities management.

Key duties include site surveys, risk planning, contractor management, and collaboration with Retail Operations and Help Desk teams to optimise the estate performance.

Qualifications

• Proven FM delivery across multi-site retail estate.
• Commercially aware with ability to manage budgets.
• Strong communication with internal teams and contractors.
• Experience overseeing risk, compliance and asset maintenance.

Responsibilities

• Carry out store condition surveys and asset improvement planning.
• Develop risk plans and identify future maintenance needs.
• Manage competitive quotations for revenue and capital works.
• Prioritise preventative maintenance to reduce reactive spend.
• Prepare business cases and capital works proposals for approval.
• Support tender processes and contractor performance reviews.
• Collaborate with Retail Ops, Help Desk and Head Office.

Skills

Facilities management

Retail FM

Budget management

Stakeholder management

Communication skills

Safety awareness

Job description

About Matalan

From humble beginnings to disruptive innovations in the retail industry, find out about how Matalan is ever-evolving here.

We know as a team, we are stronger together - we champion equality for all and make lasting connections that go beyond work. We thrive off our inclusive culture, encouraging our colleagues to bring their true selves to work and contributing to collective creativity, open-mindedness and growth.

We want give every candidate the opportunity to perform at their best throughout the application and interview process and then ultimately in their role. If you require any adjustments during our recruitment process, please don't hesitate to let us know.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date.

About the role

We are seeking field based candidates to cover our Southern UK region. This expansive territory spans from Carmarthen and Truro in the west, through the South Coast and Greater London, over to Thanet in the east. Major operational hubs include Cardiff, Bristol, Southampton, Reading, and the surrounding London areas.

We're looking for a Regional Facilities Manager to oversee the day-to-day upkeep and maintenance of stores across Matalan's Central region. This role plays a key part in ensuring stores remain safe, compliant, and maintained to a high standard, while supporting the wider business through effective facilities management and long-term asset planning.

Key responsibilities

• Carrying out regular store condition surveys to identify priority works and asset improvement opportunities
• Developing asset risk plans and identifying future maintenance requirements
• Managing competitive quotations for both revenue and capital works
• Prioritising preventative maintenance and capital investment to reduce future reactive spend
• Preparing business cases and capital works proposals for approval
• Supporting tender processes, contractor management, and supplier performance reviews
• Working closely with Retail Operations, Help Desk teams, and Head Office stakeholders
• Conducting cleaning and waste audits across the estate
• Acting as a key contact in the absence of senior FM team members

This is a fantastic opportunity to join a fast-paced, forward-thinking retailer where you can make a visible impact across a large multi-site estate.

About You

You'll have proven experience delivering Facilities Management services within a multi-site retail environment, ideally with at least 5 years' experience in a similar role. You'll be commercially aware, highly organised, and confident managing multiple priorities across a large geographical area.

We're looking for someone with:

• Strong knowledge of facilities compliance and relevant legislation
• Sound technical understanding of construction, maintenance, and building service installations
• Excellent communication and stakeholder management skills
• Experience managing budgets and interpreting data to support decision-making
• Proven ability to influence and negotiate with contractors and internal stakeholders
• IOSH or NEBOSH Managing Safety qualification
• Asbestos Awareness certification
• IWFM membership (desirable)

You'll be proactive, solutions-focused, and comfortable operating within a fast-paced retail environment where no two days are the same.

Benefits

In addition to competitive salaries, we also offer the below core benefits:

• 20% staff discount, which increases with length of service
• Thrive Recognition Scheme
• Wellbeing support provided by the Retail Trust
• Life Assurance
• Retail Rewards platform offering discounts for other retailers
• Pension Scheme
• Access to a wide range of career development
• Additional benefits may apply depending on your role and area of the business