Regional Employer Manager

Reed - Talent Solutions; Stamfordham; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave

Reed Pension Scheme

Award Winning Management & Leadership-

Professional & Personal Development

Bi-annual pay reviews

Job summary

Reed in Partnership is seeking a Regional Employer Manager to source placement opportunities for Youth Jobs Guarantee across the North East region. The role is office-based with travel within the region and offers a pathway into public service employment.

The successful candidate will develop employer partnerships, manage relationships, and ensure placements meet KPIs while supporting participants and Career Coaches. Strong B2B sales experience is preferred.

Qualifications

• Over 1 year of B2B sales experience in account management or business development.
• Experience working in a service delivery team coordinating with other individuals/teams.
• GCSE English Language at a minimum of Grade B or Level 2 literacy.

Responsibilities

• Identify and convert new business opportunities across multiple sites.
• Educate operations teams and participants about opportunities in key industry sectors.
• Ensure placements are tracked accurately in Reed in Partnership's database and communicated to operations teams.
• Provide post-placement support and collate/performance data reports for management.

Skills

Business development

Sales

Account management

Relationship management

Negotiation

Communication skills

Education

A-Levels or Level 3 Diploma

GCSE English Language (Grade B)

Job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£31,000 - £35,000

Working Hours/Pattern

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Have you got great people skills and a passion for business development?

Would you like to work in a customer facing role and make a positive impact on people and their communities

Then consider the role of a Regional Employer Manager at Reed in Partnership!

This role is office based but will cover all the North East Region.

Please Note, these roles are EOI only at this point.

Internal applications for this role close on 21/08/2028.

Who we are

Reed's Employability Division aims to positively transform lives by helping individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. Through a wide range of tailored support services including one-to-one careers guidance, CV writing, interview preparation, and skills training, we have supported over 250,000 people on their journey into work.

Youth Jobs Guarantee is a mandatory programme for 18-21 year olds who have been on Universal Credit for 18 months or more, providing a fully subsidised six month paid job of up to 25 hours per week at minimum wage.

What is the role about?

A Regional Employer Manager is responsible for the sourcing of placement opportunities for programme participants on Youth Jobs Guarantee across multiple areas within the employer market, ensuring service levels exceed employers' expectations. This involves securing placements for all participants referred to the programme 25 hours, paid for 6 months (fully funded to the employer).

Just some of your day-to-day responsibilities will include:

Business Development

• Identifying new business opportunities and converts effectively across multiple sites, explaining fully the placement opportunity to participants and selling in the participant and opportunity to the employer.
• Identifies other employer-led business opportunities when opportunities arise e.g. growth sectors
• Maximises on repeating business and developing existing accounts.

Customer Service and Relationship Management

• Educates operations teams and programme participants across multiple sites about opportunities available in key industry sectors.
• Ensures all recruitment placement services are delivered in accordance to Key Performance Indicators (KPIs) identified within contract criteria.
• Ensures employers' requirements and expectations are met at all times via Reed in Partnership.

Service Delivery and Recovery

• Ensures information on placements are captured accurate on Reed in Partnership's database system and that they are communicated promptly to the operations teams
• Offers the operations teams sufficient quality information to inform decision making on matching participants with Employers, including updating joint trackers
• Ensures all outstanding employer opportunities are highlighted to the operations teams.

Post Placement Service and Support

• In conjunction with Career Coaches, provides advice and guidance to ensure employers have sufficient understanding and access to support, to manage any in-work adjustments that may need to be made to accommodate participants with health conditions e.g., employer toolkits, management training etc.
• Provides feedback to operations teams in a format agreed with management.
• Collates and reports performance data to management team as and when required.

What's in it for you?

You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Reed Pension Scheme
• Award Winning Management & Leadership training
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website

The role is highly people-oriented, allowing you to work closely with employers, participants, and colleagues, making every day varied and rewarding. At Reed in Partnership, our values - Fair, Open & Honest, Take Ownership, and Work Together guide everything we do. Join us in delivering services that make a real difference.

To be successful in this role, we are looking for someone with:

• More than a year's experience of and track record of success working in a business-to-business sales environment in an account management or business development role.
• Experience of working as part of a service delivery team, in which the delivery of services you have sold is carried out by other individuals/teams with whom you have had to work effectively.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

Essential Criteria

• Regional Employer Managers' attributes include Achievement Orientation, Challenge and Resilience, Flexibility and Adaptability, Honesty and Integrity, Impactful Communication, Planning and Decision Making, Selling, and Influencing and Team Orientation.
• Technical skills including good knowledge of local recruitment labour market, knowledge of employment legislation governing recruitment practices, analytical ability to use intelligence to maximise on business opportunities, very strong written and verbal communication skills, negotiation skills, accomplished networking skills, organisational and time management skills, ability to build professional relationships effectively.
• Personal interests including interest in people and willing to go the extra mile.
• Personal circumstances including willingness (and ability e.g., access to own car) to travel locally.

Desirable Criteria

• Experience of working in a performance target driven environment. Examples of such experience may include recruitment consultants or sales representatives.
• Experience of working in business-to-business sales.
• Experience of working in recruitment, publicly funded services, or other similar sectors.
• Experience of the administration or delivery of recruitment or assessment processes.
• Experience of working with disadvantaged client groups in the delivery of customer services. These client groups include young people (NEETs), incapacity benefit claimants, and single parents, those with criminal records, mental and/or physical health conditions or disabilities, ex-services, specific ethnic minority, or faith groups.
• Direct previous experience of a similar role. Roles considered to be similar include the role of Regional Employer Manager on a publicly funded service.
• Personal interests including interest in career and personal development.
• Personal circumstances including willingness to work flexible hours.
• Other desirable criteria including pre-existing network of employer contacts in the Regional Employer Manager area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria