Regional Director, Care Home Operations

HC-One; Scotland; On-site; GBP 90,000 - 120,000; Full time

Job summary

HC-One in Scotland is seeking an experienced, multi-site operations leader to drive performance across a portfolio of care homes. You will develop leaders, ensure safe, high-quality, person-centred care while delivering strong commercial results and regulatory compliance.

Reporting to the Regional Director, you will coach Home Managers, oversee quality, occupancy, budgets and workforce planning, travel across sites, participate in on-call rota, and represent HC-One with commissioners and

Qualifications

• Significant senior operational leadership experience across multiple care services or a comparable multi-site, regulated environment.
• Strong understanding of CQC, Care Inspectorate and/or CIW regulatory frameworks, safeguarding and quality governance.
• Proven experience leading Home Managers or senior operational leaders to improve quality, performance and regulatory outcomes.
• Demonstrable success managing commercial performance, including occupancy, budgets, labour costs and operational efficiency.
• Experience delivering service improvement, managing inspections and leading organisational change.
• Excellent leadership, coaching and stakeholder management skills, with the ability to influence and develop high-performing teams.
• Strong analytical skills, using operational and financial data to drive performance and informed decision-making.
• Degree-level qualification or equivalent senior leadership experience within health, social care or a similarly regulated sector.

Responsibilities

• Lead multi-site care home operations across a regional portfolio, ensuring safe, high-quality, person-centred care and strong commercial results.
• Coach Home Managers and develop leaders to sustain high performance and regulatory compliance.
• Oversee performance across quality, occupancy, financial results, workforce planning and operational delivery.
• Use data and insight to identify opportunities, manage risk and support sustainable success.
• Build relationships with commissioners, local partners and stakeholders as the organisation's regional representative.
• Travel to sites regularly and participate in an on-call rota as required.

Skills

Senior leadership

Multi-site operations

Regulatory frameworks

Commercial performance

Stakeholder management

Data-driven decisions

Coaching Home Managers

Travel & on-call

Education

Degree-level qualification

Nurse qualification (optional/desirable)

Job description

HC-One in Scotland is seeking an experienced, multi-site operations leader to drive performance across a portfolio of care homes. You will develop leaders, ensure safe, high-quality, person-centred care while delivering strong commercial results and regulatory compliance.

Reporting to the Regional Director, you will coach Home Managers, oversee quality, occupancy, budgets and workforce planning, travel across sites, participate in on-call rota, and represent HC-One with commissioners and