Regional Digital & Technology Lead

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Regional Digital & Technology Lead to spearhead digital transformation across Europe. This role involves overseeing innovative projects, collaborating with cross-functional teams, and driving customer engagement through digital strategies. The ideal candidate will possess strong leadership skills and a proven track record in managing digital initiatives. Join a dynamic team that values creativity and innovation, and help shape the future of digital solutions in the restaurant sector. This is an exciting opportunity to influence technology adoption and enhance customer experiences in a fast-paced environment.

Qualifications

• Proven experience in digital and technology leadership in a multinational organization.
• Strong understanding of digital marketing and e-commerce strategies.

Responsibilities

• Lead and manage digital and technology projects across the region.
• Monitor and analyze digital performance metrics for senior management.

Skills

Digital Transformation

Project Management

Digital Marketing

E-commerce

CRM Systems

Analytical Skills

Communication

Vendor Management

Education

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

Google Analytics

POS Systems

KMS

DMS

Job description

Social network you want to login/join with:

Regional Digital & Technology Lead, London

Client:

Yum! Brands

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

37ab6b0243ff

Job Views:

5

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

We love pizza. We eat it a lot. And we’re proud of it. We offer flexibility to work where and how you want, and we’ve got great people here as a result! With the backing & finance of the Yum! family, the world’s largest restaurant company (nearly , restaurants in over countries including brands like KFC, Taco Bell, and The Habit Burger), we are revolutionizing the way franchise businesses manage their digital business.

We want to make it easy to get the best pizza, and digital is at the core of this drive. We are committed to building innovative digital solutions and providing our customers with an exceptional experience. From building a world-class platform to developing clean mobile experiences, we are pushing the boundaries to ensure we are a source of innovation. Adopting the best technology and a customer-first approach, we are building something truly transformational for the entire delivery sector. We are always looking for exceptional talent to join us on our journey.

Pizza Hut offers a full spectrum with the entrepreneurial dynamism of a start-up, alongside the strengths and scale of a well-established business. We have a variety of e-commerce, smart kitchen, delivery management, point of sales technologies, and martech solutions across the region.

Regional D&T leader

We are looking for a Regional Digital & Technology leader for our Europe business, with a proven track record in leading digital transformation and performance, to be part of a fun, fast-paced, and supportive culture, where all our success comes from our belief in people and investing in our top talent.

The successful candidate will oversee digital and technology initiatives across multiple markets in Europe. This role requires strong leadership, strategic thinking, and the ability to collaborate with cross-functional teams to drive digital transformation and enhance customer engagement.

As an established digital leader, you will have the skills to influence at every level, imparting your digital knowledge and skills in a constructive, empowering, and collaborative way.

Your goal will be to drive growth and strategic renewal by helping us complete our digital transformation, ensuring the overall tech stack works seamlessly for the benefit of customers and store teams. You will focus on creating new value through the smart use of digital tools, platforms, technologies, services, and processes.

What you’ll do:

Digital Strategy and Implementation:

• Lead and manage digital and technology projects across the region, ensuring alignment with business goals and objectives.
• Collaborate with marketing and technology departments to develop and implement digital strategies, including website development, CRM systems, and mobile applications.
• Work with Operations and Technology teams to develop restaurant technology strategies, facilitating the work of employees through POS, KMS, DMS, etc.
• Oversee the implementation and optimization of digital tools and platforms, such as e-commerce solutions and CRM/Loyalty systems.
• Support markets in their data architecture strategies to leverage new AI technologies quickly.

Performance Monitoring and Analysis:

• Monitor and analyze digital performance metrics, providing regular updates and insights to senior management.
• Support teams in accessing performance reports easily through the right tools.
• Drive digital innovation and continuous improvement by staying up-to-date with industry trends and best practices.

Vendor and Partner Management:

• Manage relationships with external vendors and partners to ensure successful project delivery.
• Evaluate new vendors to allow franchisees to scale their tech stacks efficiently and cost-effectively.

Team Leadership and Compliance:

• Provide leadership and guidance to regional marketing, digital, operations, and technology teams, fostering collaboration and excellence.
• Ensure compliance with data privacy regulations and address technical challenges or issues.

Capability Building, Leadership & Direction

• Build awareness across the business and franchise community on technology projects and enablement initiatives, including strategy, projects, and integration with business objectives.
• Ensure franchise partners and key vendors have resources and knowledge to execute successfully.
• Build and support a digital and technology community in Europe.

Experience we’re looking for:

• Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in digital and technology leadership, preferably regionally or in a multinational organization.
• Experience in direct-to-consumer business.
• Strong understanding of digital marketing, e-commerce, and CRM systems.
• Excellent project management skills, with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills, with data interpretation capabilities.
• Excellent communication and interpersonal skills for effective collaboration.
• Experience working with external vendors and managing vendor relationships.
• Knowledge of data privacy regulations and best practices.

Preferred Skills:

• Experience with Google Analytics, CRM/Loyalty programs, and e-commerce platforms.
• Experience with restaurant technologies like POS, KMS, DMS.
• Familiarity with digital performance metrics and reporting tools.
• Ability to drive digital innovation and continuous improvement.
• Strong leadership and team management skills.
• Relationship-building skills to influence key stakeholders like franchisees for data-driven decisions.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell, and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp, or similar social apps.