Regional Customer Support Specialist – Flexible

SUEZ; Fareham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Health & wellness programs

Career progression opportunities

Job summary

SUEZ in Fareham seeks a proactive customer service/administration representative to be the first point of contact for regional clients. You’ll handle requests, log queries, and coordinate with internal teams to deliver swift, accurate resolutions.

The role emphasizes strong people skills, professionalism, and the ability to manage multiple tasks efficiently, with an emphasis on building relationships and supporting the environmental mission.

Qualifications

• Excellent customer service and communication skills.
• Professional and efficient in handling tasks swiftly and accurately.
• Ability to build strong relationships with customers and colleagues.

Responsibilities

• Act as first point of contact for regional clients, handling queries and tasks.
• Deliver excellent customer service and log queries to relevant departments.
• Communicate across levels to provide swift resolutions.
• Monitor response times for customer disputes and uphold company values.
• Carry out general office admin duties.

Skills

People skills

Problem solving

Professional communication

Customer service

Organisation

Education

GCSE Maths and English (or equivalent)

Job description

SUEZ in Fareham seeks a proactive customer service/administration representative to be the first point of contact for regional clients. You’ll handle requests, log queries, and coordinate with internal teams to deliver swift, accurate resolutions.

The role emphasizes strong people skills, professionalism, and the ability to manage multiple tasks efficiently, with an emphasis on building relationships and supporting the environmental mission.