Regional Complex Care Response Specialist

Active Care Group; Bridgend; On-site; GBP 26,000 - 32,000; Full time

Job summary

Active Care Group in South Wales is seeking an experienced Care Response Specialist to support urgent, complex care packages across your region. You will help with hospital discharges, deliver high-quality, person-centred care, and mentor new Support Workers while travelling regionally.

You will work with a caring, experienced clinical and operational team to ensure each client receives consistent, safe care and support.

Qualifications

• Experience supporting people with complex care needs.
• Full UK driving licence.
• Willing to travel regionally.
• Excellent communication and organisational skills.
• Calm, compassionate and professional approach.

Responsibilities

• Support safe hospital discharges and complex care packages.
• Provide person-centred care and promote independence.
• Travel within designated region to deliver care.
• Mentor and support new Support Workers.
• Collaborate with Care Managers and Clinical Professionals.
• Ensure medications, equipment and supplies are in place.

Skills

Full UK Driving Licence

Complex care experience

Independent working

Communication skills

Organisational skills

Calm under pressure

Regional travel

Education

Level 2 Health & Social Care qualification

Job description

Active Care Group in South Wales is seeking an experienced Care Response Specialist to support urgent, complex care packages across your region. You will help with hospital discharges, deliver high-quality, person-centred care, and mentor new Support Workers while travelling regionally.

You will work with a caring, experienced clinical and operational team to ensure each client receives consistent, safe care and support.