Regional Care Manager – Multi-Branch Leadership (Yorkshire)

Helping Hands Homecare, Inc.; Leeds; On-site; GBP 55,000 - 60,000; Full time

Benefits offered by this job

Up to £15,000 annual bonus

25 days’ annual leave

Job summary

Helping Hands Homecare, Inc. is seeking an Area Care Manager to lead care operations across Yorkshire, including West, South, East and North Yorkshire.

Based in Leeds, you’ll support the Head of Operations, guide around 10 branches and a local Live-in Care service, ensuring teams feel supported and customers receive extraordinary care. You’ll coach Branch Care Managers, oversee performance, maintain high standards with CQC/CIW compliance, and drive improvements with warmth, clarity and

Qualifications

• Multi-site leadership experience in the care sector.
• Strong understanding of CQC/CIW regulations and quality frameworks.
• Ability to influence, support change and manage large, diverse teams.
• Clear communication skills and the confidence to build trusted relationships.

Responsibilities

• Lead with warmth and clarity, building strong relationships and championing our Helping Hands values.
• Coach and develop your Branch Care Managers, aligning quality and growth to drive success.
• Oversee performance across your branches and Live-in services – monitoring, reporting and driving improvements with confidence.
• Make sure customer experience stays exceptional, raising service standards and strengthening retention.
• Audit and maintain full compliance across your area, acting quickly and collaboratively where improvements are needed.
• Provide regular updates to the Head of Operations, sharing progress, insights and opportunities for growth.

Skills

Multi-site leadership

Regulatory knowledge

Change management

Communication

Job description

Helping Hands Homecare, Inc. is seeking an Area Care Manager to lead care operations across Yorkshire, including West, South, East and North Yorkshire.

Based in Leeds, you’ll support the Head of Operations, guide around 10 branches and a local Live-in Care service, ensuring teams feel supported and customers receive extraordinary care. You’ll coach Branch Care Managers, oversee performance, maintain high standards with CQC/CIW compliance, and drive improvements with warmth, clarity and