Regional Ad Ops Manager EMEA

BBC Group and Public Services; Greater London; On-site; GBP 65,000 - 75,000; Full time

Benefits offered by this job

London weighting

Flexible working

Pension scheme

Remote GP access

Job summary

BBC Studios in London is seeking a Lead Digital Ad Operations professional to oversee end-to-end ad operations across EMEA, managing a London-based team of digital experts and traffickers supporting sales in London, Dubai, Paris and across Europe and MENA.

You will drive campaign delivery, optimization and operational excellence while partnering with Product, Technology, Sales and Compliance to ensure advertising activity meets business objectives.

Qualifications

• Experience leading Digital Ad Operations teams in a publisher or ad tech setting.
• Strong understanding of Ad Operations, ad measurement and programmatic ad landscapes.
• Advanced knowledge of ad campaign management ecosystems and tools.
• Ability to coordinate geographically dispersed stakeholders and align with commercial needs.

Responsibilities

• Lead end-to-end delivery of EMEA ad operations campaigns, including quality control, trafficking, troubleshooting, reporting, optimization and billing, mentoring junior staff.

Skills

Ad Operations leadership

Ad operations knowledge

Campaign management tech

Cross-functional coordination

Tools

Operative One

Google Ad Manager

DV360

SSPs

YouTube ads

CRMs

Job description

JOB BAND: D
CONTRACT TYPE: Permanent- Full time
DEPARTMENT: Digital News and Streaming – Advertising Product, Technology & Operations
LOCATION: London-TVC
PROPOSED SALARY RANGE: £65,000–£75,000, plus a London Weighting allowance of £5,441, which is added on top of the base salary.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.

WE ARE BBC STUDIOS

A globally renowned media company borne of the BBC. We make and distribute the world’s most sought-after TV, audio and digital content.

Our ambition is to be the home of the most powerful, entertaining, and inspiring stories for people all around the world.

PURPOSE OF THE ROLE

Lead Digital Ad Operations across EMEA, managing a London-based team of digital experts and traffickers supporting sales teams in London, Dubai, Paris and across Europe and MENA. You’ll oversee end-to-end campaign delivery, sales enablement, optimisation and operational excellence, while partnering across Product, Technology, Sales, Finance and Compliance to ensure advertising activity is delivered effectively, efficiently and in line with business objectives.

WHY JOIN THE TEAM

Join a central team at the heart of BBC Studios’ digital advertising business, working closely with Product, Technology, Sales and commercial partners across EMEA. You’ll lead a technically skilled team, shape best practice, support new advertising products and help improve campaign performance and client delivery across a complex digital advertising environment.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Lead the end-to-end delivery of EMEA ad operations campaigns, including quality control, trafficking, troubleshooting, reporting, optimisation, capacity planning and accurate billing, while mentoring Ad Operations Executives and Coordinators.
• Act as the regional Ad Operations lead for sales enablement, ensuring adherence to sales policy, communicating new strategies and products, and driving adoption through training and best-practice sharing.
• Partner with Sales, Planning and Account Management on inventory requests and client implementations, providing campaign updates, progress reports and dashboards while building strong relationships with advertisers, agencies and media buyers.
• Use business analytics, user behaviour and market insight to improve Ad Operations, support ad format testing and development, strengthen programmatic and cross-platform delivery, and contribute to the digital order management product roadmap.
• Provide first-line operational support and troubleshooting across digital advertising, collaborating with regional Ad Ops leads and stakeholders across Product, Sales, Finance and Compliance, and owning reconciliation and billing for direct regional campaigns.

YOUR SKILLS AND EXPERIENCE

ESSENTIAL CRITERIA:

• Experience managing Digital Ad Operations teams and delivering digital advertising activity in a publisher or advertising technology environment.
• Excellent understanding of Ad Operations, ad measurement and the digital, television, OTT and programmatic advertising landscapes.
• Advanced knowledge of advertising campaign management ecosystems and technologies, such as Operative One, Google Ad Manager, DV360, SSPs, YouTube and contextual advertising tools, with experience of order management systems and CRMs.
• Strong ability to coordinate geographically dispersed stakeholders and work across Sales, Product, Technology and other business teams to keep Ad Operations aligned with commercial needs and activity.

DESIRED BUT NOT REQUIRED:

• Experience working with direct-to-consumer and digital media addressable advertising products.
• Experience developing campaign health metrics, reporting and analysis, including use of Business Intelligence tools to support decision-making.
• Understanding of reconciliation and billing cycles for advertising campaigns.
• Ability to work resourcefully under tight deadlines and respond effectively to shifting priorities across multiple client accounts.
• Ability to balance strategic initiatives with hands-on attention to operational detail when required.

NEXT STEPS

We appreciate your interest in this position and understand how important this opportunity is to you. Due to the high volume of interest we may need to close the application period earlier than anticipated. This step is necessary to ensure we can provide a high level of attention and service to all applicants. Thank you for your understanding.

#BBCSTUDIOS

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Recruitment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world’s best loved content, and the BBC’s mission to inform, educate and entertain.

Find out more about BBC Studios

Life at BBC Studios

• A flexible 35-hour working week with 26 days annualleave (plus bank holidays) and the option to buy anextra five days.
• Defined pension (up to 10% employer contributions).
• Caring and parenting support, 24/7 remote GP access,life assurance and accident benefit.
• BBC Studios is a world leader in operating sustainably both on and off screen. Find out more about BBC Group’s science-based Net Zero targets here .
• Career development in a values-led purpose-driven culture.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we’d be happy to discuss: [e-mail]

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: 01420028, registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.