Regional Account Manager

Arcus FM; Bristol; On-site; GBP 63,000; Full time

Job summary

Join a forward-thinking company as a Regional Account Manager, where you will oversee client accounts across South West England. This role involves managing budgets, collaborating with stakeholders, and driving continuous improvement in service delivery. You'll develop long-term relationships, ensuring value and excellence in service. With a competitive salary and a range of benefits including a car allowance and discretionary bonus, this position offers a fantastic opportunity for professional growth in the dynamic facilities management sector. If you have a passion for client relations and operational excellence, this role is for you.

Benefits

Life Assurance

Access to training academy

Funded Training Sponsorship Scheme

Refer a Friend reward scheme

Cycle to Work Scheme

Health Cash Plan

Discounts at B&Q/Trade Point

Discounts at Nuffield Fitness and Wellbeing Centres

Qualifications

• High-level account management experience in the FM sector.
• Experience managing operations for multi-site commercial buildings.

Responsibilities

• Manage client accounts and ensure service delivery excellence.
• Drive continuous improvement and implement performance enhancements.

Skills

Account Management

Stakeholder Management

Process Improvement

Strategic Planning

Financial Planning

Education

Qualification in FM, Engineering, Customer Service or Management

Health & Safety Qualification

Job description

Arcus FM South West, England, United Kingdom

Regional Account Manager

Arcus FM South West, England, United Kingdom

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by Arcus FM. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Arcus FM

Arcus FM are recruiting for Regional Account Manager that will cover South West England, where the successful candidate will be responsible for the management of our clients designated accounts.

You will be responsible for budget management, ensuring collaboration with internal and external stakeholders to ensure effective delivery, and identifying future opportunities for growth.

• Salary: Up to £62,919 per annum
• Car allowance: £5,549 per annum
• Up to 10% discretionary bonus scheme, subject to achievement of targets
• 25 days annual leave, plus bank holidays

Responsibilities

You’ll be accountable for the delivery of services across the regional portfolio, undertaking regular meetings with key stakeholders and reviewing the services being provided to ensure value for money and service excellence are being delivered.

You'll develop and build long-term relationships with client management and key stakeholders, delivering value and great service on the areas that matter to them.

Responsible for driving a culture of continuous improvement through the facilities function, you will identify and implement improvements to current practices and ensure continuous development and performance improvement over the life of the contract.

Other responsibilities include:

• Writing up the annual regional manager surveys completed by the operational delivery team and provide to the client in an agreed format.
• Ensuring the key statutory compliance measures are delivered.
• Assisting the Operations Director in the execution of a cohesive operations strategy that supports the business plan.
• Identifying opportunities with the client to increase revenue and develop associated options/plans.

You will also contribute to the decisions made by senior management team to ensure the future success of the strategic vision of operations within the organisation.

Requirements

Applicants should have demonstrable high-level account management experience within the FM sector, and a track record of managing operations or facilities maintenance for multi-site commercial building environment.

The role will also require;

• Experience managing clients and stakeholders at senior levels.
• Experience leading and managing an operational and field-based management.
• Track record of delivering continuous process improvement, developing performance improvement tools and processes.
• Experience in strategic planning and execution, formulating policy, and developing and implementing new strategies and procedures.
• Experience of managing and motivating staff through periods of change and business growth.
• Extensive knowledge of Hard Services and contractor management.
• Understanding of KPIs and performance management.
• Knowledge in areas of financial planning and control, and strategic decision making.
• Understanding organisational requirements and systems in the areas of quality management, health and safety, legal compliance, environmental policies and general duty of care.

You’ll also have a recognised and relevant qualification in FM, Engineering, Customer Service or Management at level 5 or above, and ideally be a member of a professional institution or trade association directly relevant to the range of services to be managed i.e. Institute of Workplace and Facilities Management (IWFM), Royal Institute of Chartered Surveyors (RICS), or an engineering-based institute, and hold a relevant Health & Safety qualification.

Benefits of working at Arcus:

• Life Assurance
• Access to state-of-the-art training academy
• Funded Training Sponsorship Scheme
• Refer a Friend reward scheme
• Cycle to Work Scheme
• Health Cash Plan
• Up to 10% off B&Q/ Trade Point
• 20% off Nuffield Fitness and Wellbeing Centres

How to apply?

If you have mobilisation experience and you’re looking to be a part of a growing company! Submit your application today by clicking on the ‘APPLY’ button.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting

• Industries

  Facilities Services

Referrals increase your chances of interviewing at Arcus FM by 2x

Sign in to set job alerts for “Account Manager” roles.

South West, England, United Kingdom 1 day ago

South West, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.