Refuse Team Lead (Hexham)

Northumberland County Council; Hexham; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

26 days annual leave

Local Government Pension Scheme

Flexi scheme

Job summary

Northumberland County Council is seeking a Refuse Team Lead based at Tyne Mills Depot, Hexham. The role focuses on deploying staff and vehicles to ensure timely refuse collection and recycling services, while directing front line teams and promoting service standards.

The successful candidate will lead a team, manage inductions and safety training, and coordinate rounds for bulky and garden waste, ensuring efficient delivery and good customer care.

Qualifications

• Proven ability to lead a front line team and coordinate resources effectively.
• Strong planning and scheduling skills to meet service standards.
• Good communication and interpersonal skills with staff and stakeholders.

Responsibilities

• Assist in determining the deployment of staff and vehicles to ensure refuse collection and recycling services meet time, quality, and service standards.
• Direct and supervise a team of front line refuse collection staff with clear guidance and motivation to achieve objectives.
• Contribute to induction, risk assessment, training and development of staff as coach and mentor.
• Schedule refuse collection rounds for bulky waste, garden waste, and recycling centres in line with procedures.
• Promote constructive employee relations within the team.

Skills

Team leadership

Planning & organisation

Communication

Health & Safety awareness

Job description

The following content displays a map of the jobs location - Tyne Mills Depot, Hexham

Environmental Services / Waste / Recycling/ Parks

Region / Division:

UK Region

Directorate:

Place and Regeneration

Job Introduction

The job of Refuse Team Lead is based at Northumberland County Councils Tyne Mills Depot, Hexham.

We are looking for somebody dedicated, well organised and with good interpersonal and communication skills to carry out the following:

• Assist in determining the most effective deployment of staff and vehicles to ensure that refuse collection and recycling services for household, industrial and commercial waste in a designated area are completed within the agreed time, quality and specified service standards
• Direct and supervise the activities of a team of front line refuse collection staff providing clear guidance and motivating staff to achieve service objectives and quality standards.
• Contribute to the induction, risk assessment, training and development of front line staff, acting as coach and mentor as necessary.
• Receive service requests via administrative support staff and using agreed practices and procedures schedule refuse collection rounds for bulky waste, garden waste and servicing of recycling centres to ensure the smooth & efficient delivery of these services in accordance with quality and customer care standards.
• Promote and maintain a positive relationship with front line staff to develop a climate of harmonious and constructive employee relations.

REQUIREMENTS OF THE JOB

• Predominantly driving with occasional walking and some lifting, pulling and pushing.
• Need to remain alert for traffic and other potential hazards.
• Occasional office based work in a seated position.
• Need to attend training and development courses, meetings or other work sites within area.
• Normal working week, Monday to Thursday, with early mornings, occasional evening, weekend, emergency call out work and Bank Holiday working. Standby or call out arrangements may apply.
• Driving regulations apply.
• Operating outdoors in all weathers and traffic conditions and in hazardous and unpleasant conditions at waste reception facilities.
• Regular contact with unpleasant and potentially hazardous waste materials.

Qualifications and knowledge include

• HGV Driving Licence minimum Category C or above or commitment to train for this
• Knowledge of the legislation and regulations relating to driving HGVs.
• An awareness of Health & Safety legislation and its application to waste services.
• Relevant knowledge of the range of tasks together with the operation of associated tools and equipment.
• An appreciation and interest in the need for waste services.

For further information about this vacancy, please contact David Hunt (Neighbourhood Services Area Manager) via email; [e-mail]

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees)

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Further information
Please note that this is a full time, permanent position.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.

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