Refuse Team Lead (Hexham)

North East Combined Authority; Hexham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Public/bank holidays

Local Government Pension Scheme

Flexi scheme

Job summary

The Refuse Team Lead role based at Northumberland County Council's Tyne Mills Depot in Hexham is seeking a dedicated, well-organised candidate with strong interpersonal and communication skills.

You will supervise frontline refuse collection staff, plan rounds, mentor staff, ensure timely and quality waste services, and maintain positive relations.

Based in Hexham, the role is full-time with opportunities to develop within a supportive council environment and exposure to diverse waste services.

Qualifications

• HGV driving licence category C or above (or willingness to train).
• Knowledge of driving HGV regulations.
• Awareness of Health & Safety legislation in waste services.
• Knowledge of tasks and operation of related tools and equipment.
• Interest in waste services.

Responsibilities

• Assist in determining deployment of staff and vehicles to meet service standards and deadlines.
• Direct and supervise frontline refuse collection staff to achieve objectives.
• Contribute to induction, risk assessment, training and development of staff.
• Receive service requests and schedule rounds for bulky, garden waste and recycling centres.
• Promote a positive relationship with frontline staff to maintain constructive relations.

Skills

Interpersonal skills

Communication skills

Team supervision

Leadership

Training and development

Job description

The job of Refuse Team Lead is based at Northumberland County Councils Tyne Mills Depot, Hexham.

We are looking for somebody dedicated, well organised and with good interpersonal and communication skills to carry out the following:

• Assist in determining the most effective deployment of staff and vehicles to ensure that refuse collection and recycling services for household, industrial and commercial waste in a designated area are completed within the agreed time, quality and specified service standards
• Direct and supervise the activities of a team of front line refuse collection staff providing clear guidance and motivating staff to achieve service objectives and quality standards.
• Contribute to the induction, risk assessment, training and development of front line staff, acting as coach and mentor as necessary.
• Receive service requests via administrative support staff and using agreed practices and procedures schedule refuse collection rounds for bulky waste, garden waste and servicing of recycling centres to ensure the smooth & efficient delivery of these services in accordance with quality and customer care standards.
• Promote and maintain a positive relationship with front line staff to develop a climate of harmonious and constructive employee relations.

REQUIREMENTS OF THE JOB

• Predominantly driving with occasional walking and some lifting, pulling and pushing.
• Need to remain alert for traffic and other potential hazards.
• Occasional office based work in a seated position.
• Need to attend training and development courses, meetings or other work sites within area.
• Normal working week, Monday to Thursday, with early mornings, occasional evening, weekend, emergency call out work and Bank Holiday working. Standby or call out arrangements may apply.
• Driving regulations apply.
• Operating outdoors in all weathers and traffic conditions and in hazardous and unpleasant conditions at waste reception facilities.
• Regular contact with unpleasant and potentially hazardous waste materials.

Qualifications and knowledge include

• HGV Driving Licence minimum Category C or above or commitment to train for this
• Knowledge of the legislation and regulations relating to driving HGVs.
• An awareness of Health & Safety legislation and its application to waste services.
• Relevant knowledge of the range of tasks together with the operation of associated tools and equipment.
• An appreciation and interest in the need for waste services.

For further information about this vacancy, please contact David Hunt (Neighbourhood Services Area Manager) via email; [e-mail]

Why choose us?

We have some outstanding benefits and perks to offer you, including:

• 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
• Automatic enrolment into the Local Government Pension Scheme
• Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)

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Further information

Please note that this is a full time, permanent position.

For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria.

Alternative application format:

British Sign Language: northumberlandcc-cs.signvideo.net

For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.