Refrigeration Performance Lead – Data-Driven Ops

OCS; United Kingdom; Remote; GBP 85,000 - 100,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning

Retail Perks

Job summary

OCS UK & Ireland is seeking a Refrigeration Performance Manager to drive operational performance, governance and continuous improvement across refrigeration resources and partners. Based at home with national travel, you will coordinate with national and regional teams to ensure KPI delivery, service levels and financial objectives.

You will develop KPI scorecards, analyse data, produce dashboards, and challenge quotations and maintenance spend.

Qualifications

• Strong refrigeration experience with KPI and supplier performance management.
• Advanced data interpretation skills and CAFM/reporting capability.
• Stakeholder management experience and the ability to challenge internal teams and partners constructively.

Responsibilities

• Monitor and challenge internal refrigeration teams and external suppliers.
• Develop KPI scorecards for internal and external delivery models.
• Analyse productivity, utilisation, first-time-fix, response, attendance and completion metrics.
• Drive accountability through structured performance reviews.
• Support Regional Refrigeration Managers in addressing underperformance.
• Identify capability, resource and training gaps.
• Benchmark performance across regions, teams and suppliers.

Skills

Refrigeration expertise

KPI management

Data interpretation

CAFM

Reporting

Stakeholder management

Job description

OCS UK & Ireland is seeking a Refrigeration Performance Manager to drive operational performance, governance and continuous improvement across refrigeration resources and partners. Based at home with national travel, you will coordinate with national and regional teams to ensure KPI delivery, service levels and financial objectives.

You will develop KPI scorecards, analyse data, produce dashboards, and challenge quotations and maintenance spend.