Refrigeration Cleaning Technician (Case Maintenance)

City Facilities Management Holdings Ltd; Morpeth; On-site; GBP 27,000 - 33,000; Full time

Job summary

City Facilities Management Holdings Ltd is seeking a Case Maintenance Technician to cover night shifts across multiple sites in the North East. The role focuses on planned refrigeration case maintenance within SLA, maintaining high standards of safety and service quality.

You will be part of a team delivering energy-efficient operations, with a hands-on, flexible approach and a commitment to outstanding customer service. A driving licence is required, and occasional travel may be needed.

Qualifications

• Good communication skills (written and verbal).
• Customer-focused and professional disposition.
• Hands-on, flexible approach to work.
• Self-motivated and capable of working with minimal supervision.
• Full driving licence; may require staying away from home.
• PC/iPad literacy (Apple and Android).
• GCSE standard education required.

Responsibilities

• Carry out planned refrigeration case maintenance across several site locations per SLA.
• Comply with Health and Safety Policy and standards at all times.
• Represent the company professionally to clients and colleagues.
• Support case maintenance teams to achieve targets and efficient service delivery.
• Attend training courses as required to keep skills up to date.
• May be required to stay away from home to support sites.

Skills

Good communication

Customer focused

Self-motivated

Hands-on

Flexible

Independent worker

Driving licence

Education

GCSE standard education

Tools

PC/iPad literate (Apple & Android)

Job description

Job Title: Case Maintenance Technician - Nightshift

All candidates should make sure to read the following job description and information carefully before applying.

Location: North East

Contract: Permanent / Nightshift / 45 hours per week

Salary: £30,115.80 per annum

Working Pattern: Monday and Thursday 12 hours / Tuesday and Wednesday 11.5 hours

Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across several site locations in line with agreed SLA. All works will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
• To work with company and client colleagues to ensure that laid-down standards of quality are maintained at all times.
• To represent the company in a professional and competent manner at all times and develop a good working relationships within City and client colleagues.
• To provide support to case maintenance teams in working towards achieving set targets in line with SLA
• To carry out all case maintenance tasks assigned within the allotted time period to the satisfaction of the company and client.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically
• De merchandising Remerchandising of the refrigeration units
• Utilisation of chemicals
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
• To comply with any other reasonable request or instruction from the company. When require support other engineering disciplines to provide flexibility to service delivery
• To work in a manner to support the achievement of company KPIs
• To work in a manner to support lowest cost to operate ethos
• To ensure all systems are working to optimum energy efficiency.

Essential

Knowledge, Skills and Abilities

• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence - on occasions required to drive to support Team Leader

Desirable

• GCSE standard education Experience of refrigeration equipment
• Retail experience
• Cleaning industry experience
• PC/iPad Literate- Apple and Android