Referrals and Waitlist Administrator

Community Dental Services CIC; Witham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Corporate Pension Scheme

Employee Assistance Programme

CPD training

Uniforms provided

Shareholder opportunity

Local social care initiatives

Job summary

Community Dental Services CIC is seeking a Referrals and Waitlist Administrator in Witham. The role is full time, 37.5 hours per week, based at Witham Health Centre. The post handles referrals to dental services, coordinating timelines and serving as the main contact for staff, patients and GPs.

The ideal candidate will have admin experience, be proficient in Microsoft Office, and understand data protection and confidentiality. Training and development are offered as part of a supportive team.

Qualifications

• Experience of providing effective administrative support.
• Proficient in Microsoft Office packages.
• Knowledge of data protection, data security and confidentiality.

Responsibilities

• Record and manage the receipt of referrals into dental services.
• Ensure referrals are processed so patients are seen within the Services' agreed time frame.
• Be the main point of contact for employees, patients and general dental practitioners.

Skills

Microsoft Office

Job description

Hours: Full time, 37.5 hours per week, 5 days

Base: Witham Health Centre, 4 Mayland Road, Witham, CM8 2UX

Salary: £25,760 to £27,476 per annum

Do you want to make a difference? If so, why not consider a career with an award winning, dentally led social enterprise?

If your answer is 'yes' and you see yourself as a caring, flexible and approachable person where you will be appreciated by community groups and the team, then this is the place for you.

Main duties of the job

What are we looking for?

The post holder will be responsible for recording and managing the receipt of referrals into a range of dental services provided by Community Dental Services CIC. They will ensure that the Service responds appropriately to set criteria that patients are seen for care within the Services' agreed time frame. They will be the main point of contact for employees, patients and general dental practitioners.

Applicants will have experience of providing effective administrative support and will be proficient in the use of Microsoft Office packages. They will be able to use appropriate software to manipulate data, produce documents, reports and have a knowledge of data protection, data security and a clear understanding of confidentiality.

The post holder will be responsible for the referrals process from a central base in Witham and may be required to visit clinics in order to manage this function, car users are therefore desirable. There may also be the requirement to undertake other administrative duties to support colleagues or at times of annual leave or sickness absence.

About us

What do we offer?

• Starting salary gross £25,760 per annum
• Full time, permanent contract, 37.5 hours per week
• Access to Corporate Pension Scheme
• 24/7 access to an Employee Assistance Programme
• Funded internal and external mandatory training to enable you to maintain your CPD
• Support with training for your wider professional development
• Uniforms provided
• Become a shareholder and have a say in how our organisation is run at all levels
• Opportunity to play a key part in local social care initiatives

Referrals and Waitlist Administrator

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Dental Referrals Lead Administrator, Essex