Referral to Treatment Validation clerk

Transformation Unit; Swindon; Híbrido; GBP 26 000 - 27 000; Tempo integral

Resumo da oferta

Great Western Hospitals NHS Foundation Trust is seeking a Referral to Treatment Validation Clerk (Band 3) to ensure patients on an 18-week RTT pathway are properly validated and their treatment pathways are expedited in line with service expectations.

The role involves working with divisional teams, clinicians and administrators to maintain data quality, monitor events in the Patient Pathway, and escalate any RTT breaches in a timely manner.

Qualificações

• General education to GCSE standard.
• Educated to NVQ Level 3 or equivalent training or experience.
• ECDL or equivalent.

Responsabilidades

• Validate RTT patient paths and expedite treatment in line with timelines.
• Interrogate hospital systems and record events in the Patient Pathway.
• Communicate with clinical and administrative teams on RTT rules and data quality.

Conhecimentos

Interrogate hospital systems

Data quality

Communication with colleagues

Formação académica

GCSE standard

NVQ Level 3 or equivalent

ECDL or equivalent

Ferramentas

Careflow

ERS

BI

Descrição da oferta de emprego

Employer Great Western Hospitals NHS Foundation Trust Employer type NHS Site Great Western Hospital Town Swindon Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 29/10/2026 23:59

Referral to Treatment Validation clerk

NHS AfC: Band 3

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital.

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Job overview

The post holder will ensure that patients waiting for treatment on an 18 week RTT pathway are validated and their treatment pathways are expedited in line with service and patients expectations. They will ensure that all potential breaches of the target are escalated and managed appropriately by working closely with the administrative teams. They will work with service managers and clinicians to ensure patients are treated in a timely manner.

Main duties of the job

• Assist the divisional teams in the correct application of RTT rules and support the ongoing validation of the trust RTT Patient Tracking List (PTL)
• Interrogate hospital systems including Careflow, ERS, diagnostic systems, Medical records and BI to monitor and record every event in the Patient Pathway
• Dealing with telephone and email enquiries from within the trust to the validation inbox.
• Ensure that mandatory data items are accurately obtained, checked and recorded ensuring compliance with information and data quality standards in order to support divisional operational teams to achieve a high standard of data quality and completeness.
• Communicate with and train clinical and administrative teams on RTT rules and guidance, including clock start and stop rules, treatment pathways and data quality.

Working for our organisation

We are proud to be part of BSW Hospitals Group – a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.

We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.

Detailed job description and main responsibilities

6.Liaise with other departments ensuring relevant information is communicated in a timely manner.

7.To communicate patient progress through a pathway regularly and effectively to the relevant clinicians and managers.

8.Support the investigation of long wait patient pathways e.g. 30 week and above

9.Collect data retrospectively as and when required to help inform RTT related service reviews or breach analysis.

10.Co-ordinate and carry out manual validation of data prior to submission of weekly and monthly RTT reports- by checking details in EPR, referral/clinic letters or other trust systems.

11.Work closely with the Access Team Supervisor, RTT Auditor & Trainer and information team colleagues to ensure that RTT reporting is robust and accurate.

12.Assist in regular audits to measure the quality of RTT clinic outcomes.

13.Identify long waits or inefficiencies on the RTT pathway and flag to service managers to avoid breaches of the target where possible.

Please see attached Job Description for further information.

Person specification

Qualifications

• General education to GCSE standard
• Educated to NVQ Level 3 or equivalent training or experience
• ECDL or equivalent

Experience

• Experience of working as part of a team
• Proven experience of working to deadlines
• Experience of working within an Acute setting
• Experience of working with NHS Trust’s policies and procedures
• Experience of working in and around the RTT (18 week) target

Certificate of Sponsorship - Sponsorship can only be offered where the role meets the relevant eligibility criteria, including minimum salary requirements. Please note that not all roles within the organisation are eligible for sponsorship. Eligibility for this role includes:

• Current right to work in the UK, subject to verification

Meeting the Skilled Worker visa criteria, where applicable

From 4 April 2024, UK immigration policy changes increased the minimum salary levels required for Skilled Worker visas. Further information is available on the UK Visas and Immigration website.

Current employees should be aware that this position is advertised as a Great Western Hospitals position and appointment ends any TUPE protection.

Candidates are responsible for covering the cost of their own DBS check if required: £21.50 for a Standard DBS check, recoverable from the first pay, or £49.50 for an Enhanced DBS check, divided and recoverable over the initial two pay periods. Payment for DBS checks for bank posts must be settled prior to commencement. Apprentices are exempt from DBS payment.

We are committed to supporting our staff in achieving a healthy work-life balance through flexible work arrangements. Upon joining the Trust, you have the right to request flexible working, with an unlimited number of requests allowed.

Upon acceptance of a job offer, your information will be transferred to the national NHS Electronic Staff Records System. All communication regarding your application will be conducted via email; please ensure to check your junk/spam folders as emails may occasionally be filtered there.

The Trust is a Disability Confident Employer; all applicants who have a disability can opt to be considered under the guaranteed interview scheme, which means that, providing they meet the minimum essential criteria for the post, they will be offered an interview. We are also proudly accredited as a Veteran Aware organisation and have signed The Armed Forces Covenant.