Referral Partnerships Manager

MoneyPlus; Greater Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

MoneyPlus is seeking an experienced partnerships professional to develop, launch and grow trusted referral relationships across the UK. You will combine relationship management with commercial development to identify opportunities, onboard partners and drive improved referral quality and customer outcomes.

Reporting to the Head of Onboarding & Customer Engagement, you will lead day-to-day partner activity, manage reviews, and coordinate teams to keep partner journeys clear and controlled while

Qualifications

• Strong evidence of owning external B2B partner, account or introducer relationships.
• Experience identifying and progressing growth or commercial-development opportunities through to delivery.
• A data-led approach: turn performance information and partner feedback into measurable action.
• Clear communication and influencing skills across external stakeholders and internal teams.

Responsibilities

• Identify and develop referral, introducer, lead-generation and warm-transfer partnerships.
• Onboard new opportunities from initial engagement through testing and launch.
• Own partner relationships, reviews, actions and day-to-day issue resolution.
• Use data on referral volume, conversion and outcomes to spot trends and drive improvements.
• Coordinate colleagues so partner journeys are clear and well controlled.
• Raise concerns promptly where lead quality or customer treatment could create risk.

Skills

Partner management

Growth opportunities

Data-driven

Stakeholder influence

Tools

CRM

Dashboard

Job description

Build partnerships that help more people access the right financial support.

MoneyPlus is looking for an experienced partnerships professional to develop, launch and grow trusted referral relationships. You will combine relationship management with commercial development - finding opportunities, helping partners go live and using insight to improve referral quality, performance and customer outcomes.

This is a new individual-contributor role reporting to our Head of Onboarding & Customer Engagement. You will work across the business and act as the day-to-day lead for allocated partners.

What you’ll be doing

• Identify and develop suitable referral, introducer, lead-generation and warm-transfer partnerships.
• Take new opportunities from initial engagement through internal approval, onboarding, testing and launch.
• Own partner relationships, structured reviews, agreed actions and day-to-day issue resolution.
• Use referral volume, contact, conversion, quality and customer-outcome data to spot trends and agree practical improvements.
• Coordinate colleagues so partner journeys are clear, effective and well controlled.
• Raise concerns promptly where lead quality, data, communications, conduct or customer treatment could create risk.

What we’re looking for

• Strong evidence of owning external B2B partner, account or introducer relationships and building trust over time.
• Experience identifying and progressing growth or commercial-development opportunities through to delivery.
• A data-led approach: you can turn performance information and partner feedback into measurable action.
• Clear communication and influencing skills across external stakeholders and internal teams.

Helpful, but not essential

Debt advice, financial services, insurance, lead-generation or other regulated-sector experience would be useful, but strong transferable partnership evidence matters more. Partner onboarding, due diligence, CRM or dashboard experience is also welcome.

We provide First Aid for Finances, helping people move from crisis to control.

Our debt advice and solutions combine digital convenience with human care, supporting customers through some of the most challenging financial circumstances they may face.

This is an opportunity to join a growing Operations team and shape a newly created role with genuine visibility and influence.

You do not need to meet every desirable criterion to apply. MoneyPlus is committed to an inclusive recruitment process, and reasonable adjustments are available at any stage.