Recycling Operations Officer

Cheshire West and Chester; Ellesmere Port; On-site; GBP 21,000 - 32,000; Full time

Job summary

Cheshire West and Chester Council invites applications for a Recycling Community Operations Officer. You will engage residents, deliver doorstep visits, and drive a cleansing vehicle to improve waste collection and recycling rates across Cheshire West.

You will work with the Waste Management Team, coordinate with the local community, handle enquiries, and collect data to inform service improvements. The role is field-based, outdoors in varying weather, requiring initiative and strong

Qualifications

• Experience delivering behaviour change in recycling programs.
• Ability to work outdoors in varied weather.
• Proven ability to prioritise workload with minimal supervision.
• Strong data collection and reporting skills.
• Good communication with residents and partners.

Responsibilities

• Engage residents with doorstep visits to meet waste targets.
• Drive and operate cleansing vehicle with dedicated equipment.
• Keep problematic areas clean and ensure policy compliance.
• Use issued equipment following training and best practice.
• Manage own workload and prioritise team targets independently.
• Address resident and partner complaints, pursuing long-term solutions.
• Develop behaviour change delivery and promote recycling best practices.
• Support waste management team to achieve strategic goals.
• Collect and provide quality data to improve materials presented by residents.
• Identify best practice and share learning.
• Undertake regular training and development.
• Work outdoors for prolonged periods in unfavourable weather.
• Support the Community Recycling Project Coordinator and others.
• Show innovative thinking and problem solving using initiative.
• Operate proactively in frontline role; work independently in fast-paced environment.
• Demonstrate high personal responsibility and attention to detail.

Skills

Behaviour Change

Data collection

Problem solving

Independent working

Team collaboration

Outdoor work

Training and development

Communication with residents

Job description

RESPONSIBILITIES the Recycling Community Operations Officer will…

• Door step visit and engage with the Residents of Cheshire West and apply Waste Strategy Targets.
• Be able to drive and operate a dedicated cleansing vehicle with dedicated specialised equipment.
• To keep identified problematic areas clean and clear, ensuring residents are complying with waste collection policy.
• Using issued equipment to keep areas clean in accordance with training and best practice.
• Ability to manage and prioritise own workload and prioritise team targets and objectives with minimal supervision. To work independently.
• To deal with local residents and partner complaints on a dynamic basis as well working toward long term solutions.
• Develop Behaviour Change Delivery in Recycling, by changing behaviours of the Community and Partners, by promoting recycling best practice.
• Team Support, working with the wider Waste management team to achieve strategic goals.
• The postholder will collate and provide quality data required in order to improve materials being presented by residents investigations.
• Identify best practice and share learning.
• Undertake regular Training and Development.
• Ability to work prolonged periods outdoors in unfavourable weather.
• Support the Community Recycling Project Coordinator, Recycling Advisors and Waste Resolution officers.
• Show innovative thinking and problem solving skills. Using initiative and application.

ADDITIONAL RESPONSIBILITIES:

• Include worker style in this section and any other specific requirements include political restrictions, on-call rotas etc in separate bullet points
• The postholder will operate in a proactive and frontline based role, with the ability to work independently and take initiative in a fast-paced and evolving environment. The postholder is expected to demonstrate a high level of personal responsibility, attention to detail, and commitment to continuous improvement in service delivery.

This role requires you to undertake other duties, commensurate with the grade, as may reasonably be required and in line with organisational development and change.

The Cheshire West and Chester Waste Management Team is responsible for providing waste and recycling services across the borough. They operate under the Cheshire West and Chester Council and have been established to ensure safe, responsible, and innovative waste management practices.

The Recycling Community Operations Officer will work within the waste and recycling team, carrying out mobile community engagement, ad hoc cleansing and delivery of improving waste collection across complex property types, working with the local community and being primarily based in the local community across Cheshire West. The role is a mobile one focussing on identified areas where was and recycling rates are problematic.

Working in close partnership with its waste collection operator, Cheshire West Recycling Ltd (CWR) to deliver behaviour change and supporting infrastructure improvement projects.

For an informal chat, contact Shay Naidu

email: [e-mail]