Recruitment Training Officer

Commercial Ltd; West Malling; Hybrid; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Salary of £27,500 - £30,000 per annum

25 days annual leave

Birthday Day Off

Concessionary day during Christmas

Pension scheme with 4% employer

Life assurance cover

CSG Academy learning & development

Hybrid working with travel to sites

Job summary

Commercial Services Group (CSG) is a major UK provider of procurement, HR and related services. This role focuses on delivering engaging learning experiences across the Recruitment Partnerships Division, from onboarding new starters to advancing recruitment knowledge and system training.

You will create training materials, deliver sessions to diverse audiences and coach colleagues to drive performance and continuous improvement. The hybrid role involves travel to CSG locations and partner sites.

Qualifications

• Excellent communication and presentation skills.
• Strong organisational skills with excellent attention to detail.
• The ability to engage and influence people at all levels.
• A positive, proactive and adaptable approach.
• Experience creating learning materials and training resources.
• Strong IT skills, including Microsoft Office applications.
• A genuine passion for helping others learn, develop and succeed.

Responsibilities

• Delivering engaging training programmes across all areas of recruitment.
• Supporting the onboarding, training and development of new starters.
• Providing training on recruitment systems, processes and operating procedures.
• Delivering internal and external training sessions to a variety of audiences.
• Creating and maintaining training materials, guides, e-learning content and learning resources.
• Identifying learning and development needs and recommending suitable training solutions.
• Providing coaching and ongoing support to colleagues following training.
• Monitoring training effectiveness and supporting business change and continuous improvement initiatives.

Skills

Communication skills

Presentation skills

Organisational skills

Influence skills

Adaptability

Training materials

MS Office

Coaching mindset

Job description

Working closely with colleagues, managers and stakeholders across the business, you will help ensure our people have the knowledge, skills and confidence to succeed. From onboarding new starters and delivering systems training to developing operational expertise and supporting professional growth, you will create engaging learning experiences that drive performance and development.

This is a hybrid role that requires travel to various CSG locations and partner sites to deliver training, support learning initiatives and build effective working relationships.

Who we are

Commercial Services Group (CSG) is one of the UK's largest local authority-owned trading organisations, operating 35+ businesses across education, energy, IT, procurement, HR and more. A significant proportion of our profits is reinvested into frontline public services, enabling us to combine commercial performance with meaningful social value.

Why this role matters

The Recruitment Training Officer plays a vital role in delivering a consistent, engaging and effective learning experience across our Recruitment Partnerships Division. From onboarding new starters and developing recruitment knowledge to delivering training on systems, operational processes, compliance, best practice and professional skills, you will help build capability across every stage of the recruitment lifecycle. Through training, coaching and ongoing development initiatives, you will support both individual and organisational growth, helping create a culture of continuous learning and ensuring our people are equipped to deliver exceptional results.

What you'll be doing

• Delivering engaging training programmes across all areas of recruitment
• Supporting the onboarding, training and development of new starters
• Providing training on recruitment systems, processes and operating procedures
• Delivering internal and external training sessions to a variety of audiences
• Creating and maintaining training materials, guides, e-learning content and learning resources
• Identifying learning and development needs and recommending suitable training solutions
• Providing coaching and ongoing support to colleagues following training
• Monitoring training effectiveness and supporting business change and continuous improvement initiatives

Previous experience supporting and delivering training, coaching or broader learning and development programmes is desirable

Requirements

• Excellent communication and presentation skills
• Strong organisational skills with excellent attention to detail
• The ability to engage and influence people at all levels
• A positive, proactive and adaptable approach
• Experience creating learning materials and training resources
• Strong IT skills, including Microsoft Office applications
• A genuine passion for helping others learn, develop and succeed

CSG is the UK's largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally. We are growing through a combination of organic development, acquisitions and strategic partnerships. Our businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact. As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds. As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues. We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.

Benefits

• Salary of £27,500 - £30,000 per annum
• 25 days annual leave, rising in line with policy for the role
• Birthday Day Off
• One concessionary day during the Christmas period
• Pension scheme with 4% employer contribution
• Life assurance cover
• Access to Learning & Development opportunities via our CSG Academy
• Hybrid working, with travel to CSG locations and partner sites as required