Recruitment & Retention Officer

Icare Group; Bispham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Friendly environment

Weekly pay

Pension scheme

Blue Light Card reimbursement

Career development

Equal opportunities

Key role in growing org

Job summary

ICare is seeking a Recruitment & Retention Officer to attract, engage, and retain talented care workers across the UK. You will lead on writing compelling job adverts, sourcing candidates, and coordinating interviews with Hiring Managers.

The role emphasizes delivering an excellent candidate experience, conducting pre-employment checks, and analysing recruitment trends. A full UK driving license and access to a vehicle are desirable for multi-location coverage.

Qualifications

• Previous recruitment experience.
• Strong administrative and organisational skills.
• Experience sourcing candidates through multiple channels.
• Excellent Microsoft Office skills, including Word, Excel, Outlook and PowerPoint.
• Ability to work independently and manage competing priorities.
• Experience building effective stakeholder relationships.
• Full UK Driving Licence and access to a vehicle.

Responsibilities

• Create engaging, high-impact job adverts that attract quality candidates.
• Source candidates through job boards, social media, recruitment fairs, networking opportunities, and innovative recruitment campaigns.
• Build strong partnerships with Hiring Managers and support recruitment planning across multiple locations.
• Deliver an outstanding candidate experience from application through to onboarding.
• Arrange interviews and provide recruitment guidance to operational managers.
• Conduct pre-employment checks, references, right-to-work checks, and compliance processes.
• Ensure candidates complete onboarding requirements and mandatory training.
• Produce recruitment reports and analyse recruitment trends.
• Develop relationships with Job Centres, colleges, community organisations, and local employment providers.
• Attend and organise recruitment events and job fairs.
• Conduct exit interviews and support retention initiatives aimed at improving employee engagement and reducing turnover.

Skills

Recruitment

Administrative skills

Sourcing candidates

Microsoft Office

Stakeholder management

Driving licence

Organised

Tools

Microsoft Office Suite

Job description

We're looking for a passionate, proactive, and people-focused Recruitment & Retention Officer to join our growing team. This is an exciting opportunity to play a vital role in attracting, engaging, and retaining the talented individuals who deliver exceptional care within our communities.

Our ICARE Values

Everything we do is guided by our ICARE values:

• I - Inclusion
  Everyone deserves to feel valued, heard and supported.
• C - Compassion
  We treat people with kindness, understanding and dignity.
• A - Aspire
  We help people achieve their personal goals and ambitions.
• R - Respect
  We value individuality and promote choice and independence.
• E - Empowerment
  We support people to live their lives to the fullest.

What You'll Be Doing

As our Recruitment & Retention Officer, you'll take a leading role in ensuring ICare attracts and retains exceptional talent across our services.

Key Responsibilities

• Create engaging, high-impact job adverts that attract quality candidates.
• Source candidates through job boards, social media, recruitment fairs, networking opportunities, and innovative recruitment campaigns.
• Build strong partnerships with Hiring Managers and support recruitment planning across multiple locations.
• Deliver an outstanding candidate experience from application through to onboarding.
• Arrange interviews and provide recruitment guidance to operational managers.
• Conduct pre-employment checks, references, right-to-work checks, and compliance processes.
• Ensure candidates complete onboarding requirements and mandatory training.
• Produce recruitment reports and analyse recruitment trends.
• Develop relationships with Job Centres, colleges, community organisations, and local employment providers.
• Attend and organise recruitment events and job fairs.
• Conduct exit interviews and support retention initiatives aimed at improving employee engagement and reducing turnover.

We are seeking someone who is:

• Motivated, organised, and highly detail-oriented.
• Passionate about recruitment and candidate engagement.
• An excellent communicator with strong written and verbal skills.
• Creative when it comes to attracting talent.
• Confident building relationships with people at all levels.
• Able to manage multiple priorities in a fast-paced environment.
• Professional, trustworthy, and discreet when handling confidential information.
• Positive, resilient, and solution-focused.
• A team player who embraces our ICARE values.
• A driver with access to their own vehicle and a full UK driving licence.

Experience & Skills

Essential

• Previous recruitment experience
• Strong administrative and organisational skills
• Experience sourcing candidates through multiple channels
• Excellent Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
• Ability to work independently and manage competing priorities
• Experience building effective stakeholder relationships
• Full UK Driving Licence and access to a vehicle

Desirable

• Recruitment experience within the Health and Social Care sector
• Experience recruiting across multiple locations
• Knowledge of recruitment fairs and community engagement initiatives
• Understanding of employee retention and engagement strategies

At ICare, you're more than just an employee. You're part of a supportive and ambitious team dedicated to making a difference every day.

£13.25 per hour

• Friendly and supportive working environment
• Weekly pay
• Stakeholder Pension Scheme
• Blue Light Card reimbursement
• Career development opportunities
• Equal Opportunities Employer
• Opportunity to play a key role within a growing and successful organisation

Why You'll Love Working Here

Joining ICare means joining a company where your ideas matter, your achievements are recognised, and your contribution genuinely makes a difference.

You'll help shape the future workforce of an organisation that changes lives every day while developing your own career within a supportive, forward-thinking team.