Recreation Attendant - Level 2

Cardiff Capital; Tonyrefail; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Generous annual leave

Excellent Pension Scheme

Occupational Health Service

Leisure membership discounts

Vivup Card

Cycle to Work

Job summary

Rhondda Cynon Taf Council is seeking a Recreation Attendant – Level 2 to provide safe and enjoyable leisure activities for the general public at Rhondda Sports Centre and Tonyrefail Leisure Centre. The role requires strong customer service, effective supervision of staff, and adherence to training and procedures.

You will implement emergency and normal operating procedures, assist with first aid, maintain cleanliness and safety, and supervise all visitors and staff connected with swimming pool

Qualifications

• Provide safe and enjoyable leisure activities for the public.
• Supervise staff and operate leisure centres and pools in line with training and procedures.
• Maintain health and safety standards and adhere to the staff handbook.

Responsibilities

• Provide excellent customer service to all facility users.
• Safely supervise facilities and pool operations, leading staff as required.
• Implement emergency and normal operating procedures and follow issued instructions.
• Assist with first aid and complete accident/incident records as required.
• Ensure public safety, cleanliness, and maintenance of facilities.
• Oversee staff teams and visitors, including swimming pool supervision.

Skills

Customer service

Staff supervision

Health & safety awareness

Job description

The job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh

Exciting opportunities have arisen for the appointment to the post of Recreation Attendant – Level 2.

2 x 37 hours per week - Rhondda Sports Centre

1 x 37 hours per week - Tonyrefail Leisure Centre

You will be responsible for the provision of safe and enjoyable leisure activities for the general public.

Specific responsibilities will include:

Providing excellent customer service to all customers using the facilities.

Undertaking the safe supervision and operation of the leisure centres and swimming pools including leadership of staff, in compliance with training undertaken, procedures issued, nationally recognised standards and instructions from responsible officer.

The implementation of the emergency operating procedures, normal operating procedures and staff handbook as required and compliance with the procedures set out within these documents or any subsequent additions.

The implementation of first aid in accordance with the qualification and training received and the completion of accident and incident records and reports as required.

To ensure the Health and Safety of the public and other members of staff.

To ensure the cleanliness, maintenance, and housekeeping of the facilities and to undertake associated tasks as directed or in accordance with the schedules.

A key part of the role will be supervision of staff teams, and all visitors to the facility including the swimming pool provision, therefore you must possess a valid National Pool Lifeguard Qualification.

Benefits of working for Rhondda Cynon Taf Council

• Generous annual leave allowance
• Excellent Pension Scheme with Employer Contributions
• Free dedicated Occupational Health Service including self-referral physiotherapy and confidential counselling service
• Wide range of staff benefits including discounted ‘Leisure for Life’ membership, ‘Vivup Card’ for discounts on hundreds of products and services and a Cycle to Work scheme.

For further information about this opportunity, please contact Darryl Ward on [phone].

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

In addition to this safeguarding responsibility, the successful applicant for this role will also be subject to an enhanced disclosure and barring service check.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council’s longer term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh-speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh-speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In view of the large number of Application Forms which are currently being submitted individual applications are not acknowledged. Consequently if you do not hear from us within four weeks of the closing date, please assume that your application is unsuccessful on this occasion. In which case you are thanked for the interest you have shown in applying for a position within the Council.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers – Guaranteed Interview Scheme

As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities.

The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.