Public Spaces Operations Manager

Cardiff Capital; Aberdare; On-site; GBP 42,000 - 52,000; Full time

Job summary

Rh ondda Cynon Taf Council is seeking a Public Spaces Operations Manager to lead frontline services across Parks and Street Cleansing, delivering clean and safe public spaces for residents. The role reports to the Public Spaces Services Manager and requires strong leadership and a focus on continuous improvement.

You will oversee a team of Area Managers, Supervisors and Team Leaders within the Environmental Services division, coordinating across multiple stakeholders while driving service

Responsibilities

• Lead operational services across Public Spaces, Parks and Street Cleansing.
• Directly manage a team of Area Managers, Supervisors and Team Leaders to maintain high service levels.
• Collaborate with Elected Members, Trade Unions and senior managers to deliver efficient services.

Job description

The job requirements are detailed below. Essential qualifications, skills and experience are listed in the Job Descriptions/Person Specification which can be found under the attachments section below.

Mae’r ddogfen hon ar gael yn Gymraeg / This document is also available in Welsh.

PUBLIC SPACES OPERATIONS MANAGER

Rhondda Cynon Taf Council is one of the largest Local Authorities in Wales and our vision is for it to be a place where “All people, communities, and businesses can grow and live in a healthy, green, safe, vibrant, and inclusive County Borough where they can achieve their full potential in all aspects of their lives and work, both now and in the future.” (Corporate Plan 2024-2030).

As the Public Spaces Operations Manager at Rhondda Cynon Taf CBC, you will play a pivotal role in managing the delivery of essential frontline services that directly impact the quality of life for residents. With a focus on Parks and Street Cleansing, you will manage the daily operations of the Public Spaces Services, whilst at the same time assisting the Service Manager in ensuring operational efficiency and continuous improvement.

We are seeking a highly motivated and professional individual with excellent management skills, a keen eye for detail and relevant experience in the management of frontline staff. With strong operational experience, the successful candidate will be instrumental in managing a team that ensures the Council has Streetscapes and Parks that the residents of Rhondda Cynon Taf can be proud of.

Reporting to the Public Spaces Services Manager, you will be responsible for operational services, taking the direct lead for a team of Area Managers, Supervisors and Team Leaders, and ensuring high service levels are maintained and resident needs are met.

Candidates will need strong organisational skills, be an innovator and have a strong drive to succeed. You will have excellent negotiation and communication skills and, ideally, bring knowledge and experience of Street Cleansing / Parks operations. We are passionate to explore and develop new, innovative ways of working to successfully enhance our operational services and for this, we need the right person matching our ambition. You will need to be adept at dealing with multiple competing work priorities in a highly challenging, safety critical working environment.

You will work alongside all levels within the council including Elected Members, Trade Unions, and senior managers. The successful candidate will be based You will be based within the Council’s Environmental Services division at Aberdare Park Lodge, Aberdare.

Protecting children and vulnerable adults is a core responsibility of all staff appointed to the Council.

The Council values diversity in its workforce. We are committed to ensuring that no unlawful discrimination occurs in the recruitment and selection process on the grounds of age, sex, race, disability, sexual orientation, transgender, including those with non-binary identities, religion or belief or pregnancy and maternity. We offer a number of staff networks for employees including the Allies Network, a Disability and Carers Network and Perthyn our LGBTQ+ Network.

An application submitted for this post in Welsh will not be treated less favourably than an application made in English.

As part of the Council’s longer-term objectives in relation to the Welsh language and its Workforce Planning Strategy, it is committed to a guaranteed interview scheme for Welsh‑speakers of Level 3 and above. If you meet the essential criteria as identified in the person specification for the job and are a Welsh‑speaker of Level 3 and above, you will be invited to interview if you choose to participate in the scheme.

In support of the Council’s voluntary pledge to support the Armed Forces, the recruiter must always be prepared to ensure that applicants who have identified themselves as members of the Armed Forces including Service Leavers, Veterans or Reservists and who meet the essential criteria of the person specification, are offered an interview.

Care Experienced Leavers – Guaranteed Interview Scheme

As part of the Council’s corporate parenting role it is committed to supporting its care experienced leavers. This means anyone who has spent time within the care system at any point in their life. We encourage applications from individuals who are care experienced to enable them to access employment, education, experiences and volunteering opportunities.

The Council will guarantee an interview for any care experienced leavers who wish to take part in the scheme who meet the essential criteria for the role.