Recreation Assistant / Lifeguard

Newport Live; Newport; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33 days holiday per year (including BH

Free Newport Live membership

Generous pension scheme

Cafe discount

Free on-site parking

Uniform provided

Cycle to work scheme

Wellbeing programmes

Job summary

Newport Live is seeking two full-time Recreation Assistants to supervise the public at our leisure venues and perform Lifeguard duties in the swimming pools. The role includes variety across the Regional Pool & Tennis Centre and Newport Stadium, with duties spanning safety, customer service, and operational tasks.

The role requires RLSS Lifeguard qualification, a customer-facing background, and the ability to lead groups. Welsh language skills are beneficial.

Qualifications

• RLSS Lifeguard Qualification required.
• Experience in customer-facing roles is essential.
• Ability to communicate with large groups of customers and lead sections of the public.

Responsibilities

• Administer First Aid as required.
• Set up and de-rig equipment, ensuring it is fit for use.
• Immediately report defects in venues and equipment.
• Regularly monitor venues to prevent misuse or damage.
• Assist in delivery, storage, movement and removal of materials and equipment.
• Assist management in emergency situations.

Skills

Lifeguard duties

Customer-facing environment

Communication & leadership

Welsh language (optional)

Education

RLSS Lifeguard Qualification

NVQ level 2 (or equivalent)

First Aid at Work (beneficial)

Job description

Regional Pool & Tennis Centre, Geraint Thomas Velodrome and Newport Stadium

Our Recreation Assistants are an important lifeline in our Leisure facilities; supervising the public in all areas of our venues and carrying out Lifeguard duties in our swimming pools. We are looking for two additional members of the team to join us full time.

Hours, Pay and Benefits

Hours:37 per week, averaged across a three-week rota

Salary:starting at £25,949 per annum/ £13.45 per hour (Real Living Wage)

Benefits:33 days holiday per year (including Bank holiday entitlement), free Newport Live membership, generous pension scheme, cafe discount, free on-site parking, uniform provided, cycle to work scheme, and wellbeing programmes.

Key Experiences and Qualifications

Essential for your application:

• Royal Life Saving Society (RLSS) National Pool Lifeguard Qualification
• Experience of working in a customer-facing environment
• Capable of communicating with and leading large groups of customers
• All shortlisted applicants will be required to undertake and pass the Newport Live / RLSS Swim Competency Test (see Additional Requirements below)

Beneficial to your application:

• First Aid at Work certificate (essential for the role but not for your application)
• Relevant leisure qualification (such as NVQ level 2)
• Coaching qualifications (swimming or fitness related)
• Experience working in a similar role or in a leisure environment
• Ability to communicate in Welsh (or any other languages in addition to English)

Role Requirements

Our Recreation Assistants help us to ensure our leisure venues are welcoming, safe and fit for purpose, by carrying out the important role of Lifeguard for our swimming pools and supervising the conduct of the public in all areas of the venues, to safeguard the enjoyment of all members, customers and visitors.

Main responsibilities include:

• Administering First Aid as / when required
• Setting up and de-rigging equipment,ensuring it is fit for purpose before use
• Immediately reporting any defects in venues and equipment
• Regularly monitoring venues, both internally and externally, to prevent misuse or damage to venues and equipment
• Assisting in delivery, storage, movement and removal of all materials and equipment, as necessary
• Assisting the management teams with any emergency situations that may occur

You should have the drive and passion for working in a sporting, leisure, and cultural environment, and demonstrate our core values of Care, Passion, Teamwork, Inspiration, Innovation, and Inclusivity.

Additional Requirements

All shortlisted applicants will be required to undertake and pass the Newport Live / RLSS Swim Competency Test, and successful applicants will be required to maintain the ability to pass the Test to maintain capability of the role throughout employment.

This role is exempt from the Rehabilitation of Offenders Act (1974) and is subject to a satisfactory enhanced Disclosure and Barring Service (DBS) check.

For more information about the role, or life in the operations team at Newport Live, please contact our Human Resources team by emailing [e-mail]