Recreation Assistant - Leisure

VanRath; Dundonald; On-site; GBP 16,000 - 22,000; Part time

Job summary

VanRath is recruiting on behalf of our client for a Recreation Assistant - Leisure in Dundonald on a temporary basis. The role involves supporting the Sports Services Team to deliver a quality customer experience, maintain hygienic facilities and uphold health and safety standards.

You will assist with the centre programme, carry out duties across different services, support customer contact, and help with induction of new staff where required. First Aid responsibilities may apply.

Qualifications

• Experience working in a wet or dry leisure facility.
• Experience dealing with the general public.
• Experience recording and maintaining information.

Responsibilities

• Assist with delivery of the centre programme and centre duties.
• Ensure health and safety compliance and reporting of hazards.
• Carry out cleaning checks and maintain cleanliness.
• Provide First Aid and respond to incidents.
• Undertake reception duties and centre bookings as required.

Skills

Customer service

Public interaction

Record keeping

Job description

Vanrath are recruiting on behalf of our client for a Recreation Assistant - Leisure on behalf of a large public sector body in Dundonald on a temporary basis.

What's in it for you?

• 22 hours shift pattern
• Temporary, ongoing
• £13.69

About the role

As a member of the Sports Services Team, the postholder will be required to play a key role in ensuring that a quality customer service is provided to customers on a consistent basis through the provision of clean and hygienic facilities and by helping ensure that the highest standards of health and safety for customers and colleagues are maintained at all times.

The post holder will assume other delegated duties appropriate to the post reasonably assigned by management.

What you'll do

• Assist with the delivery of the centre programme and carryout any additional duties relevant to the post including carrying out Ice stewarding, Skate Grinding, Bowling Customer Service and Indiana Land duties.
• Help ensure that all health & safety legislation, relevant guidelines and Council Health & Safety policies are complied with in relation to the services and activities of the facility and ensuring that any defects or potentially risks are reported to their immediate supervisor, including carrying out relevant checks and completing relevant forms and reports.
• Help ensure that relevant checks and records such as cleaning checks, accident / incident report forms etc are completed in a consistent and accurate manner.
• Help ensure the safe handling, erection / dismantling of all sports / activity equipment within the facility to ensure that all activity areas are suitably prepared / ready and safe for customer use.
• Help ensure that the highest standards of cleanliness and housekeeping are maintained throughout the facility by carrying out associated cleaning duties, operating cleaning equipment/machinery and carrying out relevant checks and helping ensure the safe storage of sports equipment, cleaning materials/chemicals etc.
• Help ensure that all Child Protection and Vulnerable Adult legislation, published relevant guidelines and Council policies are complied with in the operation of the services and activities of the facility, to help ensure a safe environment for both customers and work colleagues.
• Assisting with the general control and supervision of customers to help ensure a safe and enjoyable experience for all and deal with all customer contacts in a positive, helpful and friendly manner.
• Assist in inducting new staff and any temporary work placement students.
• Responsible for responding to and dealing with accidents throughout the centre and carrying out First Aid to relevant parties.
• Where appropriate use emergency/lifting equipment to remove casualty form ice pad.
• Undertake reception and control clerk duties as and when required.
• Undertake caravan park warden duties as and when required.
• In the absence of the Operation Coordinator assist the senior recreation assistant in duties including, cash handling, centre bookings and security and emergency evacuation procedures.

About you

Essential Criteria

• One years' experience of working within a wet or dry facility, e.g. Outdoor Sports Pitches, Leisure Centre, Recreation Centre, Private Fitness Club or other sport/leisure organisation
• Previous experience dealing with the general public
• Experience of recording and maintaining information

Desirable Criteria

• Previous experience within the Leisure Industry
• Experience of I.T. based systems
• A current First Aid at Work certificate
• Knowledge of Health and Safety requirements specific to the Leisure Industry

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