Recovery Worker (Mental Health)

HESTIA HOUSING AND SUPPORT

Greater London

On-site

GBP 22,000 - 27,000

Part time

6 days ago

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Benefits offered by this job

Wellbeing support

Blue Light Card

Flexible working

Contributory Pension Scheme

Long Service Recognition

Employee Assistance Programme

Cycle to Work scheme

Time Off In Lieu

Refer a Friend Scheme

Job summary

Hestia Housing and Support is seeking a Recovery Worker for MHCA Waltham Forest to manage a caseload focused on crisis de-escalation and early intervention, delivering person-centred support to promote recovery and independence.

You will work with mental health services and community teams, deliver group activities, and maintain records while complying with contractual requirements. Evening and weekend work may be required, and prior experience in crisis environments is essential.

Qualifications

Experience supporting people with mental health needs and complex presentations.
Ability to assess and manage risk in multi-agency environments.
Strong communication skills with diverse stakeholders.

Responsibilities

Manage a caseload of individuals requiring mental health crisis de-escalation and early intervention.
Develop and review person-centred support plans and deliver tailored interventions.
Build partnerships with mental health services, community teams, and local organisations.
Deliver group activities and maintain accurate records, referrals and reviews.

Skills

Crisis de-escalation

Assessments

Risk management

Communication

Group facilitation

Job description

Location:Waltham Forest MHCA
Closing Date:29 October 2026
Pro Rata Salary:24,747.41
Contract Type:Permanent
Part-Time Hours Per Week:31
Working Location Type:On- Site
Hours per week:31

We areHestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Workerto play a pivotal role in our MHCA Waltham Forest service.

Sounds great, what will I be doing?

You will manage a caseload of individuals requiring mental health crisis de-escalation, early intervention, and preventative support, delivering high-quality, person-centred services that promote recovery, wellbeing, and independence. Working closely with service users, you will complete assessments, develop and review support plans, deliver tailored interventions, and empower individuals to access community resources and professional support.

The role involves building strong partnerships with mental health services, community teams, and local organisations to ensure effective pathways and continuity of care. You will also facilitate group activities, maintain accurate records, manage referrals and reviews, and contribute to a collaborative team environment, ensuring services are delivered safely, effectively, and in line with contractual requirements.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tickallthe boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will have experience supporting people with mental health needs and complex presentations, including those with dual diagnoses, and be confident managing complex cases within a multi-agency environment. You'll have a strong understanding of mental health, recovery-focused and trauma-informed approaches, and be able to assess and manage risk while promoting positive outcomes for service users.

You will be an excellent communicator who can build effective relationships with a wide range of stakeholders, including crisis services, community mental health teams, hospitals, and local authorities. Experience delivering group activities, facilitating community engagement, and supporting individuals in crisis or fast-paced environments is essential.

A working knowledge of relevant legislation, safeguarding responsibilities, and person-centred practice is important, alongside strong organisational and IT skills. Above all, you will be adaptable, resilient, and passionate about supporting people on their recovery journey, with the flexibility to work within a dynamic service, including evenings and weekends as required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

Shortlisting call:We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
Face to face interview:Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Our commitment to Equality, Diversity, and Inclusion

We are a disability confident employer

Safeguarding Statement

Important Information for Candidates

We are Hestia.

We support adults and children in times of crisis.

We make a difference.

We are passionate.

We are innovative.

We are courageous.

We are genuine.

We are respectful.