Recovery and Connect Worker

Catalyst Support; Guildford; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

26 days annual leave

Pension scheme

Simply Health (including optical, etc)

Birthday leave

Employee discounts

Flexible working

Wellbeing/EAP resources

Job summary

Catalyst Support is seeking a Recovery and Connect Worker to provide intensive, person-centred support to adults with mental health needs, helping them access community services and opportunities. You will travel across the service area and work with clients, families, carers and clinical teams, coordinating holistic support with partners, and attending multi-disciplinary meetings.

Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will lead on risk assessment,

Qualifications

• A relevant diploma or degree in counselling, psychology, social work, probation, mental health or Level 3 Health and Social Care.
• Two years' community experience supporting adults with mental health, wellbeing or behaviour change.
• Strong knowledge of mental health issues, safeguarding, confidentiality, consent, information sharing and GDPR.
• Experience of collaborative working within multidisciplinary statutory and voluntary-sector teams.
• Excellent engagement, communication and written skills with professional boundaries and accurate records.
• Ability to travel across Surrey and work flexibly across the service area.

Responsibilities

• Manage a caseload and build trusted relationships with clients, families and carers.
• Develop and regularly review holistic support plans using motivational interviewing and behaviour-change approaches.
• Lead as the professional link with clinical teams, care coordinators, GPs and voluntary partners to connect clients with services.
• Arrange and attend multidisciplinary meetings and supervision, refer onward and support safe transfers.
• Maintain accurate case records, risk assessments and data; contribute to monitoring and quarterly reporting.
• Travel across the service area to provide community-based support, including occasional cover in North East Hampshire.

Skills

Diploma or degree in counselling/psych

Mental health knowledge

Safeguarding & GDPR

Collaborative multidisciplinary work

Engagement & written communication

Travel across service area

Microsoft Word

Outlook

Excel (basic)

Database-based recording & reporting

Education

Diploma or degree in counselling/psychology/social work/mental health or Level 3 H&SC

Tools

Microsoft Word

Outlook

Excel

Database reporting

Job description

We are looking for a Recovery and Connect Worker to provide intensive, person-centred support to adults with pre-existing mental health needs, helping them access ongoing community services and opportunities. Working in partnership with Surrey and Borders Partnership NHS Foundation Trust, you will coordinate holistic support alongside clients, families, carers, clinical teams and community partners.

• Manage a caseload and build trusted relationships with clients, their families and carers to identify needs, barriers and goals.
• Develop and regularly review holistic support plans, using motivational interviewing and behaviour-change approaches.
• Act as the lead professional, working collaboratively with clinical teams, care coordinators, GPs and voluntary-sector partners to connect clients with appropriate services.
• Arrange and attend multidisciplinary meetings and supervision, make onward referrals and support safe transfers between services.
• Maintain accurate case records, risk assessments and service data, and contribute to monitoring, evaluation and quarterly reporting.
• Travel across the service area to provide community-based support, including occasional cover in North East Hampshire.

About the organisation

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing-together, every step of the way.

Qualifications

• A relevant diploma or degree, such as counselling, psychology, social work, probation, mental health or Level 3 Health and Social Care, and/or at least two years' community experience supporting adults with mental health, wellbeing or behaviour change.
• Strong knowledge and understanding of mental health issues, safeguarding, confidentiality, consent, information sharing and GDPR.
• Experience of collaborative working within multidisciplinary statutory and voluntary-sector teams.
• Effective engagement, communication and written skills, with the ability to maintain professional boundaries and accurate confidential records.
• Ability to work safely and independently in the community, manage risk and challenging behaviour, and use supervision appropriately.
• Competence in Microsoft Word, Outlook, email, basic Excel and database-based recording and reporting.
• Ability to travel across Surrey and work flexibly across the service area.

Desirable

• Experience of motivational interviewing and person-centred behaviour-change approaches.
• Knowledge of local community, employment, technology and recovery opportunities available to people experiencing mental health challenges.
• This role is subject to an enhanced Disclosure and Barring Service (DBS) check, police vetting and other standard pre-employment checks.
• A past history of drug or alcohol use or criminality will not necessarily prevent an applicant from being considered for the role.
• All applicants must have a valid right to work in the UK.

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. We welcome requests for reasonable adjustments at any stage of the process.

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources