Recovery Worker - Fixed Term

Withyou; Malvern Wells; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

28 days annual leave

Birthday/occasional day off

Enhanced parental leave

Volunteer leave

Pension scheme

Blue Light Card

Flexible working

Refer a Friend £500 bonus

Job summary

WithYou is seeking a Recovery Worker for a fixed-term role in Stoke on Trent. You will support clients to identify goals, create recovery plans and guide their journey, serving as the frontline contact for referrals, assessments and queries. The role involves outreach to prisons and probation settings and requires a driving license.

You will join a supportive team delivering high-quality care with adherence to safeguarding and equality policies, under pay progression bands.

Qualifications

• Compassionate and motivated, with ability to build meaningful relationships.
• Excellent communication skills in person and over the phone.
• Strong teamwork and time-management abilities.
• Driving license and access to a vehicle are essential requirements.

Responsibilities

• Identify client goals and develop tailored recovery plans.
• Be the first point of contact for the service, taking referrals and assessments.
• Cover staff absence and respond to telephone queries to ensure service continuity.
• Engage in outreach across settings such as prisons, courts, custody, and probation.

Skills

Compassionate

Communication

Teamwork

Driving license

Job description

About the Role

Join our team as Recovery Worker in Stoke on Trent on a fixed term basis.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Stoke on Trent is looking for a Recovery Worker to join them on a fixed term basis until 13/09/2027 to provide high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

As a Recovery Worker, we offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year. For further details please reach out to a member of the recruitment team via [e-mail].

Closing date: 17th September 2026.

Job Opportunity

Our Recovery Workers play a vital role in supporting clients to identify their goals, ambitions, and passions. You’ll work with them to create the best treatment plan for their needs and to guide them on their path to recovery. As part of your role, you will be the first point of contact for the service, including taking referrals, doing assessments, covering staff absence and answering telephone queries.

This role will be based within the Criminal Justice team and will involve outreach to various locations such as prisons, court, custody and probation. This role is also subject to the candidate being vetted by Staffordshire Police.

This is a frontline role at WithYou, where you will provide continuity of care through effective partnership working, care coordination, key work responsibilities, and intervention delivery. You will manage an active caseload, connecting quickly with clients and ensuring they’re always treated with respect and dignity.

This position is offered on a full time, fixed term basis, until 13 September 2027. Some Saturday working may be required to meet the needs of the service. A driving license and access to a vehicle is an essential requirement.

Essential Skills

We’re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders. A driving license and access to a vehicle is an essential requirement.

DE&I

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Benefits

• 28 days annual leave, plus bank holidays


• An extra day off for your birthday or a special occasion of your choice


• Enhanced maternity, paternity and adoption leave


• 2 days paid volunteer leave per year


• Auto-enrollment into We Are With You’s pension scheme


• Access to a Blue Light Card - giving you great savings on big high-street and online brands


• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing


• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable once your recommended friend has been employed for 6 months