Healthcare Assistant

Withyou; Wigan; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

28 days annual leave

Birthday day off

Enhanced leave

Volunteer leave

Pension scheme

Blue Light Card

Flexible working

Refer a Friend £500

Job summary

With You in Wigan is seeking a Healthcare Assistant to support recovery care for diverse clients. You will assess individuals, develop care plans, and deliver treatment with clinical guidance, focusing on holistic wellbeing across physical, mental, and emotional health.

The role is on-site, full-time, requiring NVQ3 in Health & Social Care, healthcare experience, and strong team collaboration. A disability-friendly, inclusive employer offering generous leave and pension benefits.

Qualifications

• NVQ Level 3 in Health & Social Care or equivalent.
• Experience in healthcare settings and collaborating with a multidisciplinary team.
• Experience carrying out basic health observations (blood pressure, pulse, weight, height).
• Ability to build effective relationships and work as part of a team.
• Demonstrated time management and prioritisation in past roles.
• Clear written and verbal communication skills.
• Ability to collate, record and maintain information accurately.
• Comfortable using IT and digital media.
• Willingness to travel to other locations when required.

Responsibilities

• Assess clients and develop care plans.
• Deliver treatment with guidance from the clinical team.
• Support holistic health and recovery journeys for clients.
• Work as part of a service-wide team to ensure high-quality care.
• Refer clients to other specialist teams when needed.

Skills

Healthcare experience

Team collaboration

Observation skills

Digital literacy

Communication skills

Education

NVQ Level 3 Health & Social Care

Job description

Join our team as a Healthcare Assistant in Wigan.

Our Wigan service is recruiting for a Healthcare Assistant to join them in providing high quality recovery care to a diverse client group. If you are an enthusiastic and creative individual and are passionate about changing people’s lives for the better, we’d love to hear from you.

Wigan and Leigh is an integrated drug and alcohol service delivering an asset‑based, community‑focused approach to treatment. The service specialises in harm reduction, including needle and syringe provision, psychosocial interventions, and opioid substitution treatment. We also facilitate access to detoxification and a wide range of community‑based recovery interventions. Find out more about the service and our team here .

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 24th September 2026. Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

As a Healthcare Assistant you will assess clients, develop a care plan that will work for them and then, with the support and guidance of the clinical team, provide the necessary treatment. We are here to support anyone who needs help with substance misuse, and you will be part of our clinical team delivering this important service. We work as one team across the service to ensure our clients get the best possible care, referring them on to other specialist teams where needed.

As part of this Healthcare Assistant role, you will also help clients to take a holistic approach to their overall health and recovery journey by helping them to understand the importance of their physical, mental, and emotional wellbeing too.

This is a full time, permanent role, working on site at our Wigan Service.

To be able to carry out this Healthcare Assistant role successfully, you will:

• hold an NVQ Level 3 in Health & Social Care or equivalent
• have a successful track record of working in a healthcare setting and collaborating with a multi-disciplinary team
• have experience of carrying out basic health observations such as blood pressure, pulse, weight, and height
• be able to build effective working relationships with a wide range of different people and work effectively as part of a team
• be able to show how you have developed yourself in previous jobs
• be able to manage your time at work, prioritising effectively and dealing with competing demands on your time
• be confident in your abilities and show your enthusiasm for this role
• have excellent written and verbal communication skills
• be able to accurately collate, record, and maintain information
• be comfortable using IT and digital media
• be able to be flexible with working times and able to travel to other locations from time to time

DE&I

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Please review our

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high‑street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period