Recovery & Tenancy Sustainment Worker (18monthFTC)

New Start; West Kirby; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

22 days annual leave

Medicash enrollment

Learning & Development Opportunities

Weekday working 9am-5pm

Job summary

New Start is seeking an experienced Recovery & Tenancy Sustainment Worker to join our Adult Services division. You will manage a caseload of residents, focusing on recovery, tenancy sustainment, and independent living skills within supported accommodation in Liverpool.

The role is a fixed-term, 18-month contract, 37.5 hours per week, Monday–Friday, with a competitive salary and benefits package. You will engage residents in ETE and social activities, record case notes, and ensure safety and

Qualifications

• Experience as Recovery Worker, Housing Officer or Outreach Worker in community or hostel settings.
• Knowledge of working with individuals in recovery from alcohol/substance misuse.
• Ability to record case notes and support plans professionally.

Responsibilities

• Manage a caseload of residents (approx. 26).
• Provide recovery and tenancy sustainment support and facilitate community reintegration.
• Support independent living and access to opportunities and ETE.
• Record information accurately in case notes and plans.
• Ensure compliance with Health and Safety regulations.

Skills

Recovery worker experience

Crisis support

Education

NVQ Level 3 Housing/Health & Social Care

Job description

An exciting opportunity has arisen for a experienced and enthusiastic RECOVERY & TENANCY SUSTAINMENT WORKER within New Start’s Adult Services division. The successful candidate will support the Harmony Project offering advice, guidance and targeted support to residents accessing the supported accommodation service.

You will join us on a 18 month fixed term contract, working 37.5 hours per week, Monday to Friday (weekend working not required) and in return will receive a competitive salary of £(phone number removed).

New Start is a family-run, not-for-profit organisation, providing residential and supported accommodation services for vulnerable adults, families, children and young people. We deliver a diverse range of homelessness projects and temporary housing solutions, helping some of the most complex and disadvantaged groups across Merseyside. The services we provide aim to enhance lives by offering good quality homes and structured support; encouraging clients to achieve independence and engage in constructive opportunities which will enable them to live a more fulfilled and enriched existence.

What we offer

• Competitive Salary - £(phone number removed)
• 22 days annual leave allowance
• Medicash enrollment upon successful completion of probation
• Learning & Development Opportunities
• Monday - Friday working/9am-5pm daily (no weekend working)

Responsibilities of our Recovery & Tenancy Sustainment Worker

• Managing a caseload of 26 residents.
• Focusing support around recovery and tenancy sustainment, community reintegration, independent living skills and resettlement
• Ensuring residents are involved in ETE, meaningful use of time, have access to opportunities, and are supported to build social capital to strengthen their recovery and keep positively on track
• Targeting assistance to those struggling with their recovery in-line with their personal relapse prevention plan
• Targeting support to those struggling with their tenancy, taking a solution-focused and preventative approach that will help keep them housed
• Abiding by Health and Safety regulations and supporting others in this area
• Undertaking operational, administrative and recording tasks required for the role

What are we’re looking for in a Recovery & Tenancy Sustainment Worker

• Demonstrable experience in the role of a Recovery Worker, Housing Officer or Outreach Worker within the community or within a hostel setting
• Experience and knowledge of working with individuals in recovery from alcohol/substance misuse and the challenges faced by those on a journey of recovery striving to remain abstinent
• NVQ Level 3 in Housing/Health and Social Care/or equivalent qualifications
• The ability to accurately record information within case notes and support plans professionally and effectively
• Experience of supporting vulnerable individuals through crisis and/or periods of change
• Experience and knowledge of how to access the Property Pool Plus System and alternative housing options for residents within the city of Liverpool
• Knowledge of opportunities, community facilities and ETE providers across the city
• Experience of working with adults with multiple and complex needs who can exhibit challenging behaviour
• Excellent understanding of professional boundaries when working with vulnerable adults
• Experience of completing risk assessments and incident reports to a high standard
• Essential car user post (non-negotiable)
• Current good working demographical knowledge of the city of Liverpool

This post is subject to enhanced DBS criminal record disclosure