Recovery Coordinator - Opiate Team

Change Grow Live; Croydon; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Wellness Hour

Employee Assistance Programme

Pension scheme

Staff discounts

Learning & development

Career progression

Inclusive culture

Job summary

Change Grow Live in Croydon is seeking two Opiate Team Recovery Coordinators to join our service. This full-time role supports people in their recovery journey, coordinating care and connecting individuals with treatment and community resources.

The position is based in Croydon with 37.5 hours per week on a permanent basis. We value compassion, resilience and a commitment to helping people achieve positive outcomes.

Qualifications

• Experience working with people facing multiple and complex challenges.
• Understanding of recovery-focused approaches and harm reduction.
• Strong communication and relationship-building skills.
• Ability to engage with people from diverse backgrounds and experiences.
• Knowledge of safeguarding, risk management and professional boundaries.
• Ability to manage competing priorities and maintain high-quality case management.
• Commitment to equality, inclusion and empowering others.

Responsibilities

• work alongside people receiving opiate treatment and recovery support
• helping them navigate challenges
• move towards sustainable recovery outcomes

Skills

Complex challenges

Recovery-focused

Harm reduction

Communication

Diversity awareness

Case management

Inclusion

Job description

Overview

Opiate Team Recovery Coordinators

Croydon | Full Time | 37.5 Hours | Permanent

Recovery starts with trust.

For someone experiencing challenges with opiate use, reaching out for support can be one of the hardest steps they'll ever take.

It's a moment that requires courage. A moment that requires compassion. And most importantly, a moment that requires the right support.

At Change Grow Live, we believe that everyone has the potential to change, grow and live a healthier, more fulfilling life. Guided by our values to Be Open, Be Compassionate and Be Bold, we work alongside people to help them achieve goals that matter to them and create lasting positive change.

We're looking for two Opiate Team Recovery Coordinators to join our Croydon service and help people build safer, healthier and more hopeful futures.

Why this role matters

Recovery is about more than treatment.

It's about helping people regain stability, rebuild confidence and take positive steps towards the life they want to live.

Every day, people access our service at different stages of their recovery journey. Some are seeking support for the first time. Others are continuing their progress towards greater independence and wellbeing. All deserve support that is compassionate, personalised and focused on their strengths.

As an Opiate Team Recovery Coordinator, you'll work alongside people receiving opiate treatment and recovery support, helping them navigate challenges, reduce harm, improve their health and move towards sustainable recovery outcomes.

By supporting individuals to achieve meaningful change, you'll contribute to stronger families, healthier communities and lives transformed through recovery.

The Opportunity

This is an opportunity to become part of a passionate and multidisciplinary team committed to making a genuine difference every day.

You'll build meaningful relationships with people accessing our service, working collaboratively to understand their aspirations, identify opportunities and overcome barriers to recovery. Every individual will have their own story and unique recovery journey, and you'll have the opportunity to tailor support that reflects their needs, strengths and goals.

Drawing on assessment, recovery planning and evidence‑based interventions, you'll help people make informed decisions about their treatment, wellbeing and future. Whether supporting someone to engage with treatment, improve their physical and mental health, reconnect with their community or take steps towards education, employment or volunteering, you'll play a key role in helping people realise their potential.

You'll work closely with clinical colleagues, healthcare professionals, social care teams, housing providers and community partners to deliver coordinated and person‑centred support. Through collaboration and advocacy, you'll help ensure that people have access to the resources, opportunities and networks that can strengthen long‑term recovery.

Most importantly, you'll be part of a service that sees the person behind the challenge, recognising strengths, celebrating progress and creating opportunities for lasting change.

The Details

Role: Opiate Recovery CoordinatorLocation: CroydonHours: Full time, 37.5 hours per week.Contract: Permanent

Allowances: Outer London Weighting, pro rata

Please note: Full‑time hours at Change Grow Live are 37.5 hours per week. For part‑time roles, the salary and any associated payments will be pro rata based on contracted hours.

About You

We're looking for someone who combines compassion, resilience and a genuine commitment to supporting people to achieve positive outcomes.

You may already have experience within substance use services, health and social care, criminal justice, housing, mental health services or other environments supporting individuals with complex needs.

You’ll bring:

• Experience working with people facing multiple and complex challenges
• An understanding of recovery‑focused approaches, harm reduction and person‑centred practice
• Strong communication and relationship‑building skills
• Confidence engaging with people from diverse backgrounds and experiences
• Knowledge of safeguarding, risk management and professional boundaries
• The ability to manage competing priorities and maintain high‑quality case management
• A commitment to equality, inclusion and empowering others

Most importantly, you'll believe in people's ability to change and be passionate about helping them achieve their goals.

What you’ll receive in return

At Change Grow Live, we know our people are our greatest asset.

That's why we invest in creating an environment where colleagues can thrive, develop and build rewarding careers.

Our benefits include:

• 25 days annual leave plus bank holidays, rising to 30 days with service
• A paid weekly Wellness Hour
• Access to our wellbeing resources and Employee Assistance Programme
• Contributory pension scheme
• A range of employee benefits and high‑street discounts
• Extensive learning and development opportunities
• Career progression within one of the UK's leading health and social care charities
• A supportive, inclusive and values‑driven culture

A place where everyone belongs

We are committed to building a diverse workforce that reflects the communities we serve.

We actively welcome applications from people of all backgrounds, identities and experiences, including those with lived experience. We know that different perspectives strengthen our teams and help us deliver better outcomes for the people we support.

Even if you don't meet every requirement listed, we'd encourage you to apply if you're excited by the opportunity and believe you can make a positive impact.

A NOTE ABOUT USING AI IN YOUR APPLICATION

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK.

We reserve the right to close this vacancy early should we receive sufficient applications.

Be part of somebody's next chapter

If you're looking for a career where your skills, compassion and commitment can genuinely change lives, we'd love to hear from you.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

Outer London Weighting (£2,250.61)

Closing Date

27/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Marcia McGee | [e-mail] This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.