Recovery Coordinator

Change Grow Live; Tetford; On-site; GBP 29,000 - 33,000; Part time

Benefits offered by this job

Wellness and wellbeing support

Training and development opportunities

Pension and employee benefits

Annual leave and work-life balance

Job summary

Change Grow Live Norfolk is seeking a Recovery Coordinator to assess and engage with service users, guiding them to the right interventions with flexible, person-centred support. The role requires outreach clinic coverage and a driving licence, based in Thetford, Norfolk.

The position offers part-time hours (22.5 per week) with pro rata pay, strong emphasis on collaborative care, advocacy, and structured group work to promote recovery and social reintegration.

Qualifications

• Strong understanding of substance misuse issues and experience in a similar field.
• Experience of working with groups/pods and managing group dynamics.
• Excellent verbal and written communication with good IT skills.
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Knowledge of mental health interventions, services, and good practice.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and stakeholders.
• Ability to manage change successfully prioritising the needs of service users.
• Understand information governance processes and commit to follow and apply safeguards.
• Seek out learning opportunities to improve and broaden your professional knowledge and skills.

Responsibilities

• Supporting service users from entry into the service and through their treatment/recovery journey.
• Providing screening, assessment, and recovery planning and onward referral.
• Reducing alcohol-related harm to service users and the wider community.
• Promoting carer, service user and community involvement.
• Providing advocacy for access to partnership services.
• Working with service users to support social reintegration, enabling meaningful lives.
• Research, design and prepare materials for groups/pods.
• Deliver structured content within group settings to service users at various stages of recovery.
• Engage with debriefing and evaluations with co-facilitators after groups/pods, reviewing progress and concerns.

Skills

Substance misuse experience

Group facilitation

Communication skills

Time management

Mental health knowledge

Interpersonal skills

Change management

Information governance awareness

Learning and development support

Job description

Overview

Change Grow Live Norfolk is a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are'Be open, be compassionate and be bold'and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a part time Recovery Coordinator who has theskills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

Due to the requirement of covering outreach clinics a driving licence is essential for this role.

Where: Thetford, Norfolk

Hours: Part time, 22.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc
• Supporting the alcohol team with the monthly community detoxifications.

About you:

• Have a strong understandingof substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and writtenwith good IT skills
• Proactiveand able to work on own initiativewith excellent time management and prioritising skills
• Have a good working knowledgeof mental health interventions,services,and good practice
• Be a supportive team player with strong interpersonal skillswith the ability to work in partnership with a wide range of professionals,agencies,and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bankholidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do.

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

7/10/2026

Closing Date

1/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Gav Hatchett | [e-mail] post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.