Recovery Coordinator

Recovery Focus; Carlisle, Penrith; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

27 days’ annual leave

Pension scheme with employer contrib.

Life assurance (3× salary)

Sick pay enhancements

Birthday leave

Professional fee reimbursement

24/7 online GP access

Recognition and long service awards

Recommend a Friend bonus

Cycle to Work scheme

Blue Light/Card discounts

Free will writing service

Job summary

Waythrough is recruiting a Recovery Co-ordinator for the North Cumbria RSC Team to support individuals on their recovery journey. The role involves managing caseloads, delivering tailored recovery and treatment plans, and working with colleagues to promote health and wellbeing.

You will apply evidence-based approaches such as Motivational Interviewing, PSIs and CBT, delivering both one-to-one and group sessions in a supportive, community-focused environment.

Qualifications

• NVQ Level 3 in Health & Social Care (or equivalent).
• Experience delivering one-to-one and group-based therapeutic interventions.
• Knowledge of evidence-based approaches including MI, PSIs, CBT and ITEP.

Responsibilities

• Manage a caseload, developing, implementing and reviewing tailored recovery and treatment plans.
• Support and motivate individuals from engagement through structured treatment to sustained recovery.
• Deliver interventions that reduce substance-related harm to individuals, families and the wider community.
• Work collaboratively with key partners and colleagues to achieve positive health and wellbeing outcomes.

Skills

Caseload management

Motivational Interviewing

Psychosocial Interventions

Cognitive Behavioural Therapy

Person-centred support

Team collaboration

Education

NVQ Level 3 in Health & Social Care (or equivalent)

Job description

Recovery Coordinator - Recovery Steps Cumbria - Carlisle & Penrith Location: 1st Floor, Stocklund House, Castle Street, Carlisle, CA3 8SY Working Hours: 37 hours per week, Monday - Friday between 09:00 - 17:00 Contract Type: Permanent Salary: £25877.80- £34240 Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

About the role

An exciting opportunity has arisen to join our North Cumbria RSC Team as a Recovery Co-ordinator—a rewarding and impactful role where you’ll support individuals to achieve lasting change.

Recovery Co-ordination is a varied and meaningful position, where you’ll work closely with individuals at different stages of their recovery journey.

From initial engagement through to sustained recovery, you’ll provide person-centred support that empowers people to improve their health, wellbeing and independence.

In this role, you will:

• Manage a caseload, developing, implementing and reviewing tailored recovery and treatment plans
• Support and motivate individuals to progress from engagement through structured treatment to sustained recovery
• Deliver interventions that reduce substance-related harm to individuals, families and the wider community
• Work collaboratively with key partners and colleagues to achieve positive health and wellbeing outcomes

About you

You are passionate about making a difference, with a strong commitment to fairness, inclusion and providing opportunities for all. You will hold an NVQ Level 3 in Health & Social Care (or equivalent), or be willing to work towards this in post. You’ll bring a solid understanding of evidence-based interventions, including brief interventions, Motivational Interviewing (MI), Psychosocial Interventions (PSIs), Cognitive Behavioural Therapy (CBT) and ITEP. You will also have experience delivering both one-to-one and group-based therapeutic interventions, with the ability to build positive, supportive relationships that encourage and sustain change.

Who will you be working with

You’ll be part of our North Cumbria RSC Team—a supportive, multi-disciplinary team made up of professionals from a wide range of backgrounds and experiences. The team includes Recovery Co-ordinators, independent prescribers, group workers, outreach workers, Individual Placement Specialists and dedicated volunteers. Together, we are committed to creating a welcoming environment and delivering high-quality support that promotes recovery within our local community.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: [e-mail]

Closing Date: 2026-11-19

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. In April 2026, Aquarius, our former subsidiary partner, merged with Waythrough. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have 260 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 130,000 people.