Recovery Coordinator

Change Grow Live; Bickershaw; On-site; Confidential; Full time

Benefits offered by this job

25 days annual leave

Wellness hour weekly

Pension scheme

Discounts for shopping

Training, progression opportunities

Refer-a-Friend scheme

Job summary

Change Grow Live is recruiting a Recovery Coordinator for HMP Bickershaw to assess and engage with service users, ensuring access to the right interventions at the right time in a prison environment. The role involves strong multidisciplinary engagement, line management of volunteers, caseload management, and developing recovery hubs and focus groups while maintaining information governance.

This full-time, permanent role offers a supportive team, training and progression opportunities, a DBS

Qualifications

• Strong understanding of substance misuse issues and related field experience.
• Experience working with groups/pods and managing group dynamics.
• Excellent verbal and written communication with good IT skills.
• Proactive, self-motivated with strong time management and prioritising skills.
• Knowledge of mental health interventions and services.
• Ability to work with diverse professionals and stakeholders.

Responsibilities

• Engage with service users and carry a caseload.
• Line manage volunteers.
• Develop recovery hubs and focus groups.
• Coordinate with prison strategy and safety measures.
• Ensure information governance and safeguarding compliance.

Skills

Substance misuse knowledge

Group dynamics management

Communication skills

IT skills

Time management

Mental health knowledge

Interagency collaboration

Change management

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where

HMP Bickershaw

Full Time Hours

37.5 per week

Contract Type

Permanent

About the role

• Strong multidisciplinary engagement, including safer custody and prison offender management
• Engagement with the Prison Strategy
• Identify and encourage service users requiring the offer of family support
• Carry a caseload
• Develop service questionnaires, recovery hubs and focus groups being innovative and motivational
• Understanding of prison environment and operational knowledge
• You will line manage volunteers.

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend Scheme

CGL points 23 to 28 (£28,557.79 - £32,802.41)

N/A - Outside London Weighting Area

5/10/2026

Chris Greenough | [e-mail] | 01942663350

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.