Recovery Coordinator

CIH International Housing Group; Wigan; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave + 5 years = 30

Wellness hour weekly

Contributory pension

Discounts (shopping, cinema, holidays)

Friendly team

Training, progression opportunities

Refer-a-Friend scheme

Job summary

Change Grow Live in the UK is seeking a Recovery Coordinator to assess and engage service users, ensuring access to the right interventions at the right time. You will manage a caseload, engage with multidisciplinary teams, and contribute to recovery hubs and focus groups.

The role requires experience in substance misuse, strong communication, and the ability to work with stakeholders in a prison setting. This permanent role offers 37.5 hours weekly at HMP Bickershaw and a supportive team.

Qualifications

• Have a strong understanding of substance misuse issues and experience of working within a similar field.
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills.
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Have a good working knowledge of mental health interventions, services, and good practice.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Ability to manage change successfully in a way that prioritises the needs of service users.
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.

Responsibilities

• Strong multidisciplinary engagement, including safer custody and prison offender management
• Engagement with the Prison Strategy
• Identify and encourage service users requiring the offer of family support
• Carry a caseload
• Develop service questionnaires, recovery hubs and focus groups being innovative and motivational
• Understanding of prison environment and operational knowledge
• You will line manage volunteers.

Skills

Substance misuse

Group dynamics

Communication

Time management

Mental health knowledge

Interpersonal skills

Change management

Governance

Learning & development

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where:

HMP Bickershaw

Full Time Hours:

37.5 per week

Contract Type:

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Strong multidisciplinary engagement, including safer custody and prison offender management
• Engagement with the Prison Strategy
• Identify and encourage service users requiring the offer of family support
• Carry a caseload
• Develop service questionnaires, recovery hubs and focus groups being innovative and motivational
• Understanding of prison environment and operational knowledge
• You will line manage volunteers.

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field

• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.

• Be an excellent communicator, both verbal and written with good IT skills

• Proactive and able to work on own initiative with excellent time management and prioritising skills

• Have a good working knowledge of mental health interventions, services, and good practice

• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders

• Ability to manage change successfully in a way that prioritises the needs of service users

• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards

• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.

• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme

• Contributory pension scheme

• Several benefits incl. discounts for shopping, cinema, holidays, etc.

• A friendly and supportive team

• Training, career development & progression opportunities

• Generous Refer-a-Friend Scheme

Eligibility

This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

5/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Chris Greenough | [e-mail] | 01942663350

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.