Recovery & Accommodation Manager

Apax; Greater London; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare & Wellness

Pension scheme

Season ticket loans

Cycle Scheme

Tech Scheme

Up to 28 days annual leave

Education grant

Job summary

Apax in the United Kingdom is seeking an experienced Accommodation Manager to lead a team of Recovery Coordinators and ensure high-quality, compliant support for residents. The role focuses on engaging and empowering residents while maintaining strong professional partnerships.

This is a full-time, fixed-term position at 37.5 hours per week, requiring graduate-level health and social care qualifications and substantial mental health experience.

Qualifications

• Undergraduate degree or vocational qualification in health and social care.
• 2 years’ experience managing support staff, incidents and difficult situations with resilience.
• 2 years’ experience working with other professionals involved with supporting a client.
• 5 years’ experience working with clients with enduring mental health, challenging behaviours, complex needs and substance misuse.
• Understanding of the roles of statutory agencies involved in mental health.
• Excellent knowledge of mental health conditions; dual diagnoses; equality, diversity and safeguarding procedures; quality assurance and compliance; support planning and risk assessment/management plans.
• Strong computer skills and digital dexterity.
• Experience in using Customer Relationship Management systems and databases.
• Excellent communication and interpersonal skills.
• Self-motivated and able to use own initiative to find solutions.
• Ability to work under pressure to tight deadlines.
• Ability to prioritise a varied workload.
• Warm and friendly demeanour with a positive and open-minded attitude.
• Thirst for knowledge, strive for excellence, and a humble posture of learning.
• A genuine desire to want to make a difference and help disadvantaged individuals to have meaningful and purposeful lives.

Responsibilities

• Oversee the support offered to residents, ensuring the service is engaging and empowering.
• Lead a team of Recovery Coordinators to high performance and compliance with frameworks and standards.
• Manage operations on a full-time, fixed-term basis (37.5 hours/week).

Skills

Health & social care

Team management

Mental health experience

Stakeholder engagement

Communication skills

Digital literacy

CRM systems

Education

Undergraduate degree or vocational qualification in health and social care

Tools

CRM systems

Job description

Apax in the United Kingdom is seeking an experienced Accommodation Manager to lead a team of Recovery Coordinators and ensure high-quality, compliant support for residents. The role focuses on engaging and empowering residents while maintaining strong professional partnerships.

This is a full-time, fixed-term position at 37.5 hours per week, requiring graduate-level health and social care qualifications and substantial mental health experience.